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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 635 reviews
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works wonderfully well and my son has absolutely loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that has a great CPU and graph card. I love playing games by using this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellence for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. More than meets my needs for gaming and work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I use it a lot for game dev with UE 5.2 and I don’t notice any lags. Handles it like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Allienware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for gaming Resolution is great and its very fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It is fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great is very funtional is the very fast for my work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very speedy and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, every game I've tried has been fast at ultra settings. I did upgrade the Ram to 64GB.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    As a truck driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent for gaming over the road. Due to hardware, it is a little on the weighted side.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer works very well and am super happy I got to purchase it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 2 out of 5 stars

    Its good but with problem..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i dont know if it was just mine but the battery life on this laptop was awful watching a YouTube video it whent from 100% to 89% the fans are loud while gaming go for the asus rog strix 18 it is more expensive but you'll be glad you did

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Rengokuedonut,

      Thank you for taking the time to leave us your review. Your feedback is valuable to us at Dell. We are sorry you are experiencing fan noise and battery performance issues with your Alienware m16 Gaming Laptop. Feedback like yours helps continue to grow and do better. We recommend using the TCC Offset Controller to help resolve fan noise issues. I have provided the steps below and the link to the video that can help guide you thru the process. I have also provided a secondary article that can help you improve the battery performance of your gaming laptop.

      Using the TCC Offset Controller:

      1. Controller is located in BIOS under CPU Management.
      2. User can set TCC Offset value between 0 and 15
      3. TCC Offset 0 = 100C Max CPU Temp
      4. TCC Offset 15 = 85C Max CPU Temp
      5. This feature, when available, impacts all USTT profiles.
      6. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.
      7. This feature, when available, impacts all USTT profiles. This means that if the user were to change the value, it would be applied to Balanced, Cool, Quiet, and Performance Modes.

      How to Control CPU Temperature with Alienware TCC Offset Controller: https://bit.ly/42706tc

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware m16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop. Fast and smooth gaming. Happy i chose this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop it’s working perfectly for what I got it for haven’t played games on it yet been busy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband . He is so happy. I really suggest it. It is so fast and super cool

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been around 1 Month since I bought it Great performance so far and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice change from my old laptop. It can run way better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming Computet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good game computer, its not so noisy and fast enough.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I Love this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming laptop. I had no issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    M16 r1 alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for gaming and multi-tasking is a beast of a laptoo love the sound and picture quality the only thing stopping it from being a 5 star is the screen bleeding and screen glow wether is alot or a little is still bothers the eye but other than that this is the best bang for the buck laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good midrange gamming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming midrange laptop. Little bit noisy.

    I would recommend this to a friend