Customer Ratings & Reviews
- Model:
- AWM16-7602BLK-PUS
- |
- SKU:
- 6541332
Customer reviews
Rating 4.5 out of 5 stars with 635 reviews
(635 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
AW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time alienware user. Fast, quiet. Games well
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
This laptop is a must have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop will do everything runs games better then the ps5 I highly recommend this
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Machine - Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy at the sale price. I bought this to do video editing as essentially, you need a gaming machine to those tasks. Alienware is Dell's high end machine, so you are buying quality, support and warranty. Very pleased overall, there was no laptop comparable in the sale price range. Very pleased overall.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop, quite heavy.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop but it is very bulky, and let's not even talk about the massive power brick. I got it for a good price, love the design and RGB. It has solid cooling and runs very well. Just wish the brick wasn't so insanely big and heavy.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great very happy with it and it is good for games
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Not bad bought on a budget for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for gaming. Definitely Alienware products deliver.
I would recommend this to a friend Rated 4 out of 5 stars
Great with a grain of salt
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it can handle so many things but is rather loud, what can you expect for a laptop though! Already have a key that barely works for no reason, not too sure about durability.
I would recommend this to a friendRated 5 out of 5 stars
Highly equipped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment works properly, sometimes runs a little slow but it is just momentary at the end returns to normal, the image quality and FPS is amazing, the quality of the packaging is incredible the detail they put but at the same time simple to appreciate, I would definitely recommend this equipment to a friend.
I would recommend this to a friendRated 5 out of 5 stars
Amazing gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gaming laptop!! I wasnt sure about laptops since i own a desktop that i built. When i open up a demanding game and i see that the laptop is holding it at 170+ frames in 2k is amazing. I recommend this to anyone who is looking for a solid gaming laptop!
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Sexiest laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Design perfect and beautiful. Good quality and service
I would recommend this to a friend - Pros mentioned:Ssd
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am thrilled by its powerful CPU and GPU and it is definitely great.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Battery seem faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and fast but battery runs too fast. Any reason why ?
I would recommend this to a friend Rated 4 out of 5 stars
Havent bought a laptop in awhile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first laptop in a while. Ive survied with just an ipad just fine. Recently i ran into a problem with some school work. so i decided to get a laptop. This didnt disappoint. Good price. Heavier than i expected. But works for all my needs and more.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect price for the product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just what I was looking for, perfect for my games and work
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best gaming computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing computer!! Such fast and grqleat graphics!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer, excellent speed. My son loves it!
I would recommend this to a friend Rated 3 out of 5 stars
Cant upgrade ram past 4800 mhz
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has no xmp in bios. Does not specify the cap on upgrade before buying.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer I like so much I recommend this laptop
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 3 out of 5 stars
Fans are loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer runs just fine handles games with ease however the fans are loud loud loud. Loud enough I wish I returned the computer within the return window. But like I said, runs games with ease.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There RyanC,
Thank you for taking the time to leave us your review. We apologize for the fan noise issues that you are experiencing with your Alienware m16 Gaming Laptop. It's important for us to hear about discrepancies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your fan noise issue:
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Rated 5 out of 5 stars
Got it for a friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A friend of mine was looking for a gaming laptop while out on a road job. He saw what he was looking for, found this one, and i told him I'd get it for him. Put it on the credit card, and he enjoys it a lot. The employees were helpful as well. Rate it 5 stars
I would recommend this to a friend





















