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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 635 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be able to begin a flifht simulation game for rhe winter season. To my surprise, the battery is bow in need to be replaced. Doesnt last ovee 4 hours and i havent even started to even use it for gaming. So now i have to take it back to get new batteries unstalled. Meaning more out of pocket money.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi NeftaliF,

      We're sorry to hear about the difficulty that you had with Dell. This is certainly not the experience we like to hear from our customers. Please take a moment to call or chat in order to speak with a representative at your earliest convenience so we can help you with your concern: https://bit.ly/DellSupportTeam.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 5 out of 5 stars

    Runs good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the laptop it runs really good I’m able to play beamNG on a lower graphic level and have 0 problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M16 Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned and cooling system would be more effective if you place your laptop on a elevated surface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a decent laptop so far. I wish the SSD and the RAM were double the capacity from the factory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for the price and works as expected am quite happy! The Wifi adapter works better than the HP Envy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my laptop my husband got me! ive been wanting one and this has excedded all of my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great black friday buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for my wife. Great specs for a great price. Plays everything at max settings no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this system. Runs everything at max settings with high frame rates. You will really enjoy it also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this computer has been great. You can tell it’s a tank and well worth the price I paid. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware gamer laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called my son in the philippines regrading the Alienware computer he said very excellent he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase but laptop route wasn’t the way for me. Returned item but definitely worth the purchase if I was going to actually use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gamere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son who's a gamer and he seems to really like. It seems to improve his gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My girls new gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I really like the feel and look of this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most comfortable and easy to use and carrie gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gj Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time alienware using Nice overall. Cs2 nice renders smooth playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works good except in a key light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this for school and my future projects. Good for gaming also when on the go with wifi hotspot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware m15

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent got a good deal on an open boxed item. Came with all original contents including the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming laptop , high quality and compact. Use full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have owned. The battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this laptop. He can't stop talking about it and won't let go of it

    I would recommend this to a friend