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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 635 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 635 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great for the value. Good specs, poor ram, good screen, but cheaper models have better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very versatile I use it for everything.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heaviest laptop I have ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy laptop has a lot of ports power brick is super heavy duty

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings Cjsim,
      We want to thank you for taking the time to leave a review of your Alienware m16 gaming laptop. We are sorry to hear that you are not completely satisfied with the weight of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    THE BEST LAPTOP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i purchased in my life. Run the warzone like cherry no problem and high fps. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met all my expectations in terms of processing and graphic quality, a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Ssd
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Less portable but more gaming

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 16-inch monitor gaming laptop sits in the sweet spot of gaming laptops for those who prefer gaming experience over portability: it’s not too big and definitely not small. It’s just a gaming laptop as it should be: large enough screen with powerful specs. Sometimes we want to go for portability but we may not want a laptop with small screen because when playing RPG titles, we want to immerse ourselves in the game. Large screen matters. When we play RTS games, we want the map to be expansive enough so we don’t spend too much time scrolling the screen. So, 16-inch monitor is the way to go and it is still a good size for portable gaming. For me personally, I wouldn’t go beyond 16-inch size for gaming laptop if we consider portability an important factor. The Alienware M16 gaming laptop looks elegant and not too flashy. There are LED lights on the front part of the laptop that clearly sets its identity as a gaming laptop, but the LED lights are not too distractive and overwhelming. Gamers would instantly know that this is an Alienware product from the illuminating Alienware logo, which is kind of cool. You can control the LED lights from the software. I also like the dark metallic color, which bears the impression of premium and professional laptop and most people who doesn’t know about Alienware would probably see it as a business laptop. So how does this machine perform for both games and work? It lives up to the Alienware brand very well indeed. This is a laptop that can tackle the most recent AAA titles and is a capable machine for video editing and business use. Being a 16-inch machine, this is also a great business laptop that can display more information in a page from your spreadsheets and open some multi windows without getting the information looking too crammed. The laptop is packed with great specs, not the greatest out there but still great nevertheless. Let’s start with some basic info on the specs: Intel 13700HX Nvidia Geforce RTX 4070 with 8GB VRAM 240 Hz QHD monitor 16 GB DDR5 RAM 1 TB SSD FHD IR camera/ windows hello compatible One important thing to note about the RTX 4070 is the supports for DLSS 3.0, which is kind of a big deal these days. Recent titles that support DLSS 3.0 include Cyberpunk and Hogwarts Legacy. That means this laptop can greatly improve the frame rate of your games even when you max out the settings and leave the ray tracing options on. Of course, with the xx70 series of RTX GPU, the recommended maximum resolution is QHD, which typically matches the spec of the built-in monitor. As in the case of any gaming laptop, the laptop will feel very warm when playing AAA games at the highest setting. If you’re an e-sport player, you would have no problem dialing down the graphics setting of the game to squeeze more frame rates. In which case your 240hz G-Sync laptop’s monitor will have no problem following the frame rates in sync as it reaches >165 fps. Game runs well thanks to the powerful spec. Expect better and smoother performance than console gaming experience and previous Nvidia RTX xx70 laptop GPUs with all settings max out, ray tracing options on and DLSS 3.0. In terms of upgradeability, this laptop has 4 SSD slots with 1 already being installed from the factory. It supports up to 9 TB of SSD storage. You can also upgrade the 2 available RAM slots to 64GB of DDR5 memory (2x32GB). In terms of ports, it got plenty ranging from 2 Type-C Thunderbolt 4.0 ports, USB Type A 3.2 Gen 1 ports, HDMI 2.1 and Mini Display port 1.4, SD Card slot, Ethernet port and audio jack. That’s enough ports for your gaming peripherals and even for connecting external hard drive. I always like a laptop with built-in SD card slot as it simplifies the steps when transferring files from my cameras. Connecting the laptop to an external display is easy through its Mini Display port so you can still enjoy high frame rates gaming through an external monitor. The built-in monitor is already capable of supporting up to 240 fps and has fairly low latency at 3ms. Achieving 1ms latency is possible when using an appropriate external monitor. One huge thing that is missing here is the convenience of charging the laptop from a USB-C GAN charger through the USB-C port although you can use the said port to charge your phone, which is rated at up to 15w of power delivery. Battery performance is average at best as gaming laptops are the worst in battery life. Being a gaming laptop, performance stability is important. It’s typical for a gaming laptop to drop performance in a long gaming session when all graphics settings are maxed out. Alienware’s cooling solution to tackle the problem seems effective. The machine will still get warmer and the fans will spin more audibly, but this is normal for every gaming laptop. Bottom line is, this is a great 16-inch gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming laptop for lounging around comfortably with out having to be in a computer chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, very fast, battery last enough if you take it on a trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop smooth game play.fans are mid range noisy but would still recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. Well worth the money. It can be easily upgraded when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best gaming computers hands down. would 100% buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notebook in good condition, all items in good condition and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up for gaming or school, small and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied gaming laptop customer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop, great response time and very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely positively yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop ever and I love it, the best purchase I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved, great computer the sistem it’s awesome. I really liked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combo for gaming, Great screen with RGB lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays runs smooth would suggest cooling pad good price point for components when on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was a well deserved upgrade, it enhanced my gaming experience , it was ver affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop carefree game experience The only fly in the ointment was the lack of a numeric keypad

    I would recommend this to a friend