Customer Ratings & Reviews
- Model:
- AWM16-7602BLK-PUS
- SKU:
- 6541332
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Alienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video and CPU are fast, lots of space and plenty of RAM all at a reasonable cost.
I would recommend this to a friendAlienware and photo editing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for photo editing, no lag when using multiple applications at the same time.
I would recommend this to a friendGood gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good gaming laptop autumn I like that it runs all the new games and does not heat up
I would recommend this to a friendGreat device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. My games play perfectly whether using steam or Microsoft.
I would recommend this to a friend- Cons mentioned:Battery life
Would not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power chord comes out constantly. Completely died 1 month after warranty expired. Would not recommend.
No, I would not recommend this to a friend Alienware m16 gaming pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality and performance. Worth the price.
I would recommend this to a friendAlienware m16 gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming performance. High frame rates for a laptop. So far, impressed.
I would recommend this to a friendGreat lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and works just like sales rep said Best Buy comes through again !!
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer very happy with it would recommed it to any gamer
I would recommend this to a friendAlien computer purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Alien computer online and it shipped as expected and the quality has been excellent so far.
I would recommend this to a friendAmazing gaming laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Gaming is fresh. The Alex Jones game plays great on it!
I would recommend this to a friendSo far, great computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooling fans create too much noise. The computer was great over all.
I would recommend this to a friendBest laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for gaming experienc. My boyfriend loved it
I would recommend this to a friendamazing laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing laptop, gaming experience smooth and fun. must have
I would recommend this to a friendAlienware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I’m really appreciate it.video cheap is good
I would recommend this to a friendAwesome gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it you can run really high graphics no lag. It’s very realistic. Recommend highly!!!
I would recommend this to a friendAlienware laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality machine..... would reccomend. Good purchase
I would recommend this to a friend- Cons mentioned:Battery life
Great laptop, not so great battery.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was great, but battery life was abysmal.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Khatoz,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Alienware m16 laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Great gaming laptop!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my little brother to game and he loves it.
I would recommend this to a friendAlienware laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quilty was Everything that I expected from Alienware very happy!!!
I would recommend this to a friend