Customer Ratings & Reviews
- Model:
- AWM16-7602BLK-PUS
- SKU:
- 6541332
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the m16 16" 165Hz Gaming Laptop's performance, design, and display, frequently citing excellent performance and sleek aesthetics. However, some users note concerns regarding battery life, the laptop's weight, and fan noise. The large power brick size was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for Christmas! It is a great computer
No, I would not recommend this to a friend6666
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect，This laptop is so good, I can't believe my eyes.
I would recommend this to a friendGreat Gaming Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son LOVES this computer for gaming and it is his 2nd Alienware he has owned!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! This computer is amazing you should use this.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop highly recommend to anyone wanting a high performance laptop.
I would recommend this to a friendAlienware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing laptop, I love it its so helpful!!!!!
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for price, would recommend to anyone looking for a gaming laptop.
No, I would not recommend this to a friendAlienware rulez!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff, it's alienware accept no substitute. Thank you.
I would recommend this to a friendLaptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop that can make things happen. Very high quality equipment.
I would recommend this to a friendawesome laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laptop does everything i want and plays games amazingly
I would recommend this to a friendAlienware!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets expectations for use with VR headset and gaming.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
I would recommend this to a friendAAAAA++++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girl friend loves it definitely would recommend
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great i got it used and still am having a great time with it
I would recommend this to a friendAmazing Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Laptop Just What I Needed. The Ultimate Beast
I would recommend this to a friend非常棒的外星人电脑
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.非常棒超级喜欢，甚至有打算在买一台 ，这样就可以多人玩游戏。 唯一的一点就是内存不够。 打算买内存条。
I would recommend this to a friendSolid gaming machine for those on the move
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid machine at a good price. The graphics and screen are a solid combo.
I would recommend this to a friendAlienware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen at best buy was very very informative i definitely appreciated it
I would recommend this to a friendBad Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I wouldn’t say it was a bad laptop, but it’s overpriced. You can find much cheaper options out there that do much better. Also, the display went out within less than a month which was really disappointing given how much I paid.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Pacman,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware m16 gaming laptop. We are sorry to hear that you are not completely satisfied with the display on your device and the purchase price. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell