Customer Ratings & Reviews

This thing is a beast. Performs pretty good on the little i have tried. Thermals are good also, better than the 4070 laptop I bought and returned that would overheat. So far so good. Can be upgraded. Time will tell how this holds up. Happy so far.

It's fast, a good screen, but as I used it it had blue screen problems, audio problems, and I had to restart for it to work again. I don't know if it's compatibility problems with your AMD cpu.

AMD are the best. Faster power beast. However, the audio driver won’t working after drivers update. The screen backlight bleeding a lot around the every corner. And, the Alienware command center still the worst application in the gaming world! 3 days later the screen start flickering. Can’t deal with this laptop, have to return it.

just so so for me….definitely a capable gaming machine, but just too much with the led lighting…and it extremely bulky….i had issues with alienware software and just decided to return it. may go back to Asus

its very powerful, can handle streaming to multiple platforms at once, twitch, and kick. futhermore all while playing games at maxed out settings. screen quality is great and i feel its a good deal.

I wanted to write this review sooner, but held out in hopes my issue would be resolved. Owned this laptop (rtx 4080 and ryzen 7845hx) for about 14 months and, honesty, im counting down the weeks until it will become "financially acceptable" for me to buy a new computer. On paper this model is great. However, the ryzen 9 7845hx has a major throttling issue during gaming. My unit will throttle to sub 1-ghz due to something called a STAPM limit introduced through the BIOS. It is fixable through a BIOS update, but Dell doesnt seem to care. Dell support has told me my pc is functioning normally when it obviosly is not. I know this is for a fact a software issue because 1: many other people have had this issue with this same model of laptop and 2: my pc went through a time where it was able to function somewhat normally (about 2 months, after a BIOS update). One day however windows forced my computer to update to a new BIOS which dramatically decreased cpu performance again. Reverting to the old BIOS now has no impact, and my computer's cpu will drop to sub 1 -ghz after about 15 minutes of playing almost ANY game at high settings/refresh rates. Ive tried everything under the sun to try and make this thing run somewhat normal. Using a cooling pad, capping game framerates to 100 or less, and turning graphics to low-medium is the only way for me to have a decent gaming experience. That is not acceptable, taking into account the "high specs" this model has and the premium price Dell is charging for it. Some of these models are not defective, and I am not trying to discourage anyone, i am just trying to share my experience. If the Ryzen 7845hx model is on sale, go for it! But, TEST THE UNIT EXTENSIVELY before your refund window closes and never update the bios after that. I was unfortunately too slow to catch my refund window, and Dell Support refuses to replace my unit because it, to them, is "operating normally". It does not sit well with me that I am getting 60% of the performamce that I paid for, but I have learned to live with it. I just dont want anyone else to fall into this same trap. Even though it was on sale, I still paid $2300 for what is essentially a worse gaming experience than my old pc (ryzen 3700x, 2070 super). If you are looking for this specific Alienware model, I would strongly suggest picking the Intel option as that one seems to maintain performance just fine.

If you are a hard-core gamer, this is a wonderful machine with fast graphics processor! Love the color LED keyboard… only negative is the monster power pack that you have to lug around if you’re using more than an hour.

One of my favorite laptops for the price. Got this on an open box deal and was able to play all my games on the highest settings without losing frames!

The Alienware m16 gaming laptop is highly regarded for its robust build quality, impressive cooling system despite a thick chassis, and a keyboard that offers good feedback and key travel.

We are having issues with start up and screen staying lit. Other than that it’s been a good comp.

Great laptop that can handle any game at high settings. Screen is great. A little loud. Would be great if it accepted usb c power but it’s high wattage so it’s acceptable. Overall would highly recommend as a desktop replacement.

Excellent product, good price, excellent options for college students

ALIENWARE LAPTOPS ARE A GREAT ADDITION FOR GAMING OR STUDENTS DOING GRAPHIC DESIGN.

Laptop is good, but suffers from poor battery life. This can however be dealt with by purchasing a cheap, 65W barrel charger for travel. Make sure it's by dell and fits the same tho

This Alienware w/ R9 processor and 4080 GeForce graphics card is really nice. It has definitely my expectations for speed and quality.

I went from 800.00 laptop to a 1700.00 and finally got this beauty to run all my games and my architecture designs

First gaming laptop I’ve ever purchased, purchased to play Diablo 4. Laptop goes beyond my expectations and runs my game at ultra everything, 240fps.

This thing is a powerhouse without using all the power. My main desktop runs a well outfitted 13900k with a 4090 on an ek liquid cooled loop. The desktop benchmarks are more than double, but during gameplay with both the laptop and desktop settings maxed its difficult to see the difference in any game I've thrown at it even when set to ultra. Whats more, is its still very compact and only slightly heavier than an average 16" laptop.

On par with other systems that are more expensive. The only downside is the weight and it can be loud but thats not enough to lower my score.

Great laptop, plays all games that I want it to at great speeds and temps. Would recommend to anyone.