Customer Ratings & Reviews

Built quality improved over the last years - Everything is still plastic though so I would rate 8/10 I/O - Moving the IO's to the back of the laptop was actually a great move. I felt a little sketchy before I had this but using it now it feels great. I feel I'm ONE USB too short, but ok. 8/10 Screen is great for its size, contrast is great! It's QHD+, 240hz so that's awesome if you don't have a second screen. 9/10 Keyboard feels really solid regarding size, placement and overall quality feel. Same for the trackpad. 7/10 Sound quality is really poor (at least with my unit) but not that I would be using that a lot, I mostly use Headsets anyway. 5/10 Now what REALLY matters: Processor - The new R9 7845HX is ABSURD! It trumps the i9's of latest 13th gen. Really good power house with good value to it. Thermals are good for something powerful like this - thanks to Alienware's cooling solution. 10/10 GPU - I got the 4080 version and I couldn't have made a better choice. This is WAAAY better than the 4070 by about 20% and dominates last gen 3080Ti for about 25%. It's 12GB GDDR6X is also a great improvement. It is AWESOME without being overpriced like the 4090. 10/10 RAM - Being one of the new line of laptops with DDR5 is awesome, I just feel like the default 16GB is on the low side....it should come with at least 32GBs (I already did the upgrade myself, but still...) - 8/10 SSD - Didn't perform any specific tests or anything because the nuances on a daily use are pretty much unnoticeable. M.2 SSD slot with 1TB of space, pretty standard. 9/10 Battery - You're a lunatic if you think this power house has a good battery....It's size is good but come on....no one will use this outside of the outlet.... 9/10 Overall - 8/10 If this came with a metal chassis and with 32GB ram from the factory it would be 10/10. Really glad I got this over the Intel version though.

All in all I think this is a great computer. I’m getting the power and speed I paid for. The 4080 and ryzen 9 deliver great fps on all the games I play. Currently playing starfield and I average roughly 100fps in new Atlantis. On max to ultra settings. When I look up my 4K monitor I’m still averaging 60+ fps. So the hardware does it’s job. For the command center I am a big fan of it is very user friendly and easy to navigate. I don’t know what the alianware command center was like before this one but I heard people didn’t like it. But this one does everything I need it to. When it comes to build quality it phenomenal. It is definitely sturdy and a little on the heavy side but personally I don’t mind that I kind of view it as a plus because it doesn’t feel cheap and feel like it will break easily. The power cord is bigger and heavier then I would like and takes up a lot of space. I know they could have used a smaller one. So that knocks alittle points off. But not the end of the world. If you are going to lugging this thing around every day it may not be your favorite. Now my biggest complaint is the audio. While it’s working it’s great. It drowns out the fan noise no problem and the quality is good. But frequently the audio will cut out and have a little static so that’s alittle disappointing. For the price I paid I would expect that to work. That is the only thing keeping it from 5 stars in my opinion.

The laptop is nice, premium feel, great build quality, perhaps the most premium design on the market but it weighs alot at 7.4 pounds. Dell ship it with the large power brick instead of slim like the x16 or the uk/eu variant and then charge 200 on their website for the slim version. The brick weights almost as much as the laptop! This laptop is a desktop replacement with a solid cpu 3 ( not 4 m.w slots ) on the ryzen model and ram is not soldered for easy upgrades. The downfall with this mschine the the alienware software snd with the ryzen model you cannot easily control overclock or uv because ryzen master and universal tuner does not support the dragon cpu architecture. The custom motherboard is a great design but it all falls far when it thermal throttles and dells command command center aka acc is buggy and useless. Get the intel version thet you csn control with universal tuner and intels toolkit. I returned this item sadly.

I was getting ready to return this today because when you boot up a game it sounds like an XF-84H taking off! Luckily I did a quick google search and found that the laptop should have but didn't have the Alienware Command Center installed. I installed it and I forced quiet mode for all applications and now I'm running Baldur's Gate 3 at 100fps on High with 0 Issues. The rest of the computer feels very sturdy and I don't fear it breaking in my bag if it's dropped or stepped on. The bottom of the unit and the top are metal, the interior looks and feels like a tough plastic with some sort of coating on it and the keyboard. The speakers are goofily placed on the sides which if you are in a cubicle I suppose it would work but my desk is in the open so the sound shoots off to the walls that are 5 feet away so it's less than desirable. Other than that the screen is vibrant, the colors on and around the unit are vivid and customizable. She looks and feels premium and I am now happy with my purchase after making the fans settle down a bit.

I bought this laptop open box, First time i buy an alienware. I fell in love with the sturdy build, I really love the fact that they use finger print resistant material. Sound system is superb for a laptop. When you game a heavy game the fans kick off loud but not annoying like most laptops, It's almost like soft whistling, You can literally tell Dell a.k.a Alienware put some serious effort in the build quality of this laptop. Specs are awesome, i was worried it won't be powerful enough cause RTX 4080 laptop edition GPU is strangely limited to 12GB GDDR6 and it's not fair but hey it works really well honestly.

Fast machine with good performance. Seems to be well built and sturdy. Its bulky. I think it should have come with more RAM at this price point. Easy enough to add RAM and another M.2 drive.

Amazing out of the box. I went with an open-box version, and it's working great. Awesome build quality, easily upgradeable (upgraded to 32gb RAM), and is aesthetically pleasing. Temps are normal, no coil wine, and easily get 165+fps on extreme settings for MWIII. Best gaming rig ive ever owned. The only negative is I'm not the biggest fan of the Alienware Command Center (AWCC). Feels half the time, and slow. Other than that, the machine and its performance are spectacular. Also: Charging brick is big, but not as bad as everyone makes it out to be. Dell/AW has a smaller one that can be purchased from their website or Amazon if it's a dealbreaker.

I've been very impressed with this laptop. I was a bit hesitant to buy an Alienware because of some reviews that seem to bag on them. But it is super high-quality, blazing fast, best support on the market. The only issue I've run into is if it is a sleep for a long time, it opens to an error; but not biggie. Cranks out AAA titles.

One day thats how long the machine lasted, one day before complete power failure. After just 24 hours of normal use, we turned it on and smoke came out of the machine and it was no more. BUT while it was working the keyboard was excelllent, the screen was crisp, we had amazing performance. The speakers were loud but lacked bass, and yes it was a fine machine for the brief time i had with it, I cant recommend something that wasnt built to last 2 days....