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Customer Ratings & Reviews

Your price for this item is $2,239.99
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Customer reviews

Rating 3.9 out of 5 stars with 148 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Rating 4.5 out of 5 stars with 3 reviews

Customers are saying

Customers consistently note the exceptional performance, stunning screen, impressive graphics, and solid build quality of the m16 16" 240Hz Gaming Laptop. However, they express concerns regarding battery life, overheating issues, loud fan noise, power supply problems, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Screen
    Cons mentioned:
    Loud, Power

    Rated 4 out of 5 stars

    Great Desktop Replacement!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that can handle any game at high settings. Screen is great. A little loud. Would be great if it accepted usb c power but it’s high wattage so it’s acceptable. Overall would highly recommend as a desktop replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    Great performance in a somewhat portable package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son requested this…got a good sale price, but ended up opting for an open box one. This replaced a 6 yo Alienware laptop, and it’s like night and day. Doesn’t outperform a desktop, of course, and when pushed, fans are noisy, but the performance is outstanding. It blows away my Ryzen G15 - but it should, I paid less than 1/2 the price for that one. Build quality seems excellent, his only complaint is that he wasn’t familiar with Windows 11 and would have preferred 10. Not the slimmest/quietest laptop out there, but was never intended to be. Can’t really judge the battery life since it’s always plugged in, but I’m guessing most purchasers won’t care - it won’t perform as well on battery, and since you are paying for performance, I’m guessing this stays plugged in for most buyers. Thrilled with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    Etremely fast, amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On par with other systems that are more expensive. The only downside is the weight and it can be loud but thats not enough to lower my score.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 4 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming, it is loud though and pretty heavy for its size.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    Loud laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good! Super loud, love the lights. Great mobility.

    I would recommend this to a friend

What experts are saying

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Rating 4.5 out of 5 stars with 3 reviews

Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 90/100 = Excellent quality.
  • TechRadarRating, 4 out of 5Muskaan Saxena on August 31, 2023

    Alienware M16 review: a gaming titanIncredibly powerful, but definitely not portable

    Full Review
  • Tom's GuideDave Meikleham on December 5, 2023

    Alienware m16 reviewDell's gaming-focused portable PC delivers in key areas, but could be better optimized in others.

    Full Review
  • T3Rating, 5 out of 5August 4, 2023

    Alienware M16 review: the sweet spot for price and performanceThe Alienware M16 is a powerful gaming laptop that has the performance to spare. Should you consider buying one?

    Full Review