Customer Ratings & Reviews
- Model:
- AWM16-A138BLK-PUS
- |
- SKU:
- 6543536
User rating, 3.9 out of 5 stars with 148 reviews.
3.9(148 Reviews)- 3 Expert Reviews
Customer reviews
Rating 3.9 out of 5 stars with 148 reviews
(148 customer reviews)Rating by feature
- Battery Life3.3
Rating 3.3 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Expert reviews
See all expert reviews(3)Rating 4.5 out of 5 stars with 3 reviews
Customers are saying
Customers consistently note the exceptional performance, stunning screen, impressive graphics, and solid build quality of the m16 16" 240Hz Gaming Laptop. However, they express concerns regarding battery life, overheating issues, loud fan noise, power supply problems, and the high price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Graphics, Performance
Rated 5 out of 5 stars
Best laptop outhere Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Alienware M16 is a fantastic laptop that seamlessly blends raw power with impressive portability. This machine is a true testament to modern gaming technology, offering a compelling experience for both hardcore gamers and those who demand high performance on the go. *Equipped with the latest NVIDIA GeForce RTX graphics cards, the M16 effortlessly handles demanding games at high frame rates and resolutions. Whether you're diving into the latest AAA titles or exploring the depths of esports, this laptop delivers a consistently smooth and visually stunning gaming experience. ❤️❤️
I would recommend this to a friend - Pros mentioned:Performance, ScreenCons mentioned:Battery life
Rated 3 out of 5 stars
Its pretty cool, kinda like the concord jet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yup, the Concord Jet was flippin awesome, but had a few major flaws, crashes and was a bit to loud and expensive to keep around. Thats this baby right here. It absolutley rips through 'em vidja games but an efficient laptop, nay PC, it is not.. exactly. So lets get this straight. There are people this would be perfect for. If you plan on leaving it plugged in on AC aaaand have an already high aptitude for tech aaand have the patience of... a very patient thing; then you can probably tolerate this machine, because it is a beast (cant stress that enough). Based on my research this would preform close to a desktop with a 4070 gpu, so yeah pretty cool. Want upgradeability? You got it. Fast nvme SSD? Here! The screen is also shockingly tolerable for an IPS panel. The speakers are ok, they get loud but they don't sound all that good. Battery life doesnt really exist. Ive been browsing the web unplugged this morning and it seems like itll tap out arround 2-3 hours max with a reasonable effort to save juice: RGB disabled on keyboard, the back rear facing RGB enabled because its awesome, AWCC set to balanced, windows on power efficiency mode and screen set to MAX brightness because I'm not in a dungeon. This will probably remain a capable machine for quite a few years to come, just as long as it can survive its own bugs. Buggy BIOS, buggy MUX switch, even buggy RGB. Yes it runs hot but that's how dell configured it, so if they believe it'll last then it might. But you also dont want to drop over 2k for something that "might last", do you?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
Thank you very much for your feedback. We are sorry to hear you are not 100% satisfied with your Alienware m16 QHD+ 240Hz Gaming Laptop.
We always strive to get better and reviews like yours are helping develop products our customers love. Your feedback with regard to the hardware options and possibilities for upgrade will be shared with our quality team for consideration in future improvements.
If you are still experiencing issues or have any other concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:PerformanceCons mentioned:Loud
Rated 5 out of 5 stars
Great performance in a somewhat portable package.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son requested this…got a good sale price, but ended up opting for an open box one. This replaced a 6 yo Alienware laptop, and it’s like night and day. Doesn’t outperform a desktop, of course, and when pushed, fans are noisy, but the performance is outstanding. It blows away my Ryzen G15 - but it should, I paid less than 1/2 the price for that one. Build quality seems excellent, his only complaint is that he wasn’t familiar with Windows 11 and would have preferred 10. Not the slimmest/quietest laptop out there, but was never intended to be. Can’t really judge the battery life since it’s always plugged in, but I’m guessing most purchasers won’t care - it won’t perform as well on battery, and since you are paying for performance, I’m guessing this stays plugged in for most buyers. Thrilled with the purchase.
I would recommend this to a friend - Pros mentioned:Build quality, Performance
Rated 4 out of 5 stars
Solid Machine, Good Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast machine with good performance. Seems to be well built and sturdy. Its bulky. I think it should have come with more RAM at this price point. Easy enough to add RAM and another M.2 drive.
I would recommend this to a friend - Pros mentioned:Performance, Screen
Rated 4 out of 5 stars
Worth the price on open-box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance, but bios needs more options. Dell locks memory speed to what comes stock. Overall, it's a good laptop with a great display. I'd still buy it if I had to make the choice all over again.
I would recommend this to a friend - Pros mentioned:Performance, Screen
Rated 5 out of 5 stars
good deal with killer performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its very powerful, can handle streaming to multiple platforms at once, twitch, and kick. futhermore all while playing games at maxed out settings. screen quality is great and i feel its a good deal.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Good with hiccups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was purchased open box. I have enjoyed the performance so far ,but have had screen freezing and a couple of blue screen of death issues. Apparently, the drivers were faulty and BestBuy geek squad resolved the issue. I hope everything is now fixed. PHENOMENAL gaming performance, but definitely too bulky for most students to carry around daily.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great Laptop with Some Minor Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop but has some minor bugs. When the device is working as it should, it is perfect! Great performance, speed, and a nice keyboard. However, I do experience the occasional crash, restart, and keyboard glitch. In addition, the charging cable comes out very easy and I tend to have audio issues occasionally.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Unreal Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a powerhouse without using all the power. My main desktop runs a well outfitted 13900k with a 4090 on an ek liquid cooled loop. The desktop benchmarks are more than double, but during gameplay with both the laptop and desktop settings maxed its difficult to see the difference in any game I've thrown at it even when set to ultra. Whats more, is its still very compact and only slightly heavier than an average 16" laptop.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
I hate Alienware, unless it's a sale or clearance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I've ever owned, to put is simply. It will not disappoint.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Awesome high quality laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop, great performance and build. Only setback is the high thermals
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Gaming laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to gaming laptops, Alienware has been a trusted name for delivering top-tier performance and innovative design. The Alienware M16, with its sleek and powerful features, is no exception. As a gaming enthusiast who demands nothing but the best, I had high expectations for this laptop, and I'm thrilled to say that it exceeded them in every way.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Beast Mode
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This m thing is a monster. It has Top notch performance. Im playing the most demanding games on ultra settings and it really isnt challenged by any game I tried so far. I am Glad i got the AMD version . Its just a better CPU for gaming than the I9 13900. I would give it a higher score if I could.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Yes!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. Performs pretty good on the little i have tried. Thermals are good also, better than the 4070 laptop I bought and returned that would overheat. So far so good. Can be upgraded. Time will tell how this holds up. Happy so far.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box and it was flawless. Runs great, temps low 80s on high load. Runs all games I play at max and still pushes 140+ fps.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Very impressive!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First gaming laptop I’ve ever purchased, purchased to play Diablo 4. Laptop goes beyond my expectations and runs my game at ultra everything, 240fps.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming laptop!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop! It’s a east hands down! Love the 4080!
I would recommend this to a friend
Rating 4.5 out of 5 stars with 3 reviews
(3 Reviews)- TechRadarRating, 4 out of 54.0Muskaan Saxena on August 31, 2023
Alienware M16 review: a gaming titanIncredibly powerful, but definitely not portable
Full Review - Tom's GuideDave Meikleham on December 5, 2023
Alienware m16 reviewDell's gaming-focused portable PC delivers in key areas, but could be better optimized in others.
Full Review - T3Rating, 5 out of 55.0August 4, 2023
Alienware M16 review: the sweet spot for price and performanceThe Alienware M16 is a powerful gaming laptop that has the performance to spare. Should you consider buying one?
Full Review