Customer Ratings & Reviews

Very powerful system, but there are something that turn users off! No usb 4 support Drivers were crazy buggy Price were very high compare to intel counter part However It run powerfully and cool but we need to offset the power down by 15 Celsius Very fast wifi connection *by default in 1st boot, it ran at 80 Celsius even idle. After offset, I can watch YouTube and it was only 60 Celsius Average battery life. About 3hr YouTube

Purchased this device 4x and had to return 4x because of wifi issues. The Qualcomm wifi 6E cards are garbage. I'm not sure why Dell consistently skimps out on quality hardwrare fotheir flagship alienware gaming device. Performed a wipe of the device because Dell loves to fill up their machines with unnecessary and useless bloatware. Had to download all of the drivers from a different device because the wifi did not work. Once installed all necessary drivers, it took forever to download and install windows and dell updates. Restarted the devoce and thats when the problems happened. Wifi speeds were extremely slow. I pay for 1.2 gigs of download speed and this was not even breaking 10 megs. Checked on a different devoce and all was notmal. Plugged in the device because the battery was low and noticed the wifi was notmal. Unplugged again as a test and back garabage speeds. Contacted Dell and of course they have the worst tech support. Most of them dont know anything and their suggestion was to send it in for servicing. No troubleshooting, no suggestions on how to fix, nada! Only answer was to send a brand new device for servicing . I said no way. This piece of junk going right back to Best Buy. I ended up googling the issue and according to Reddit, this garbage qualcomm wifi card on these devices are basically setup to run at 100% on battery power and basically cut the speed when off of battery to save battery consumption which is unheard of. What if im at the airport and dont have access to a power outlet? Im stuck with slow wifi speeds because sell decided to put a setting in order to save battery life? Unbelievable. Anyways tried to adjust some power settings reddit advised but nothing worked. I thought about switching out the wifi catd to an intel wifi 6E NGW AX410 but not sure if this would have carried over. Not worth the hassle in my opinion. Also these qualcomm wifi cards are complete garbage. Dell needs to do better on their $2700 mid ranged gaming laptop. I would stay far away from this piece of junk. Better options ouit there.

But need to be plugged to get full power, beside that it could benefit of a price cut

It is an OK laptop for gaming, for the price range, you can honestly find much better options. I feel there were certain specs that could’ve been changed and also with the route of going with an AMD was not my forte. If it was an Intel for that price I would be much more happier.