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Customer Ratings & Reviews

Your price for this item is $2,239.99
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Customer reviews

Rating 3.9 out of 5 stars with 148 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Rating 4.5 out of 5 stars with 3 reviews

Customers are saying

Customers consistently note the exceptional performance, stunning screen, impressive graphics, and solid build quality of the m16 16" 240Hz Gaming Laptop. However, they express concerns regarding battery life, overheating issues, loud fan noise, power supply problems, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life, Overheating

    Rated 4 out of 5 stars

    Nice but could be better for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really fast, plays games as youd expect. Feels nice quality wise. Light weight for a gaming computer. However battery life is bad even just sitting idle youre lucky to get an hour unplugged. Its not very efficient at cooling. Will max out the CPUs 100 degree max playing simple games without even using overclocking featurss. But most of that is as to be expected for what it is

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Alienware m16 review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In summary, the Alienware m16 lives up to its promise in speed and build quality, delivering impressive FPS in games like TCM at max settings. The user-friendly command center meets my needs, and the sturdy build, while a bit heavy, adds to its durability. The larger power cord is a minor inconvenience, and though not ideal for daily lugging, it's manageable. Regrettably, the laptop falls short in battery, exhibiting a less-than-ideal battery life, This aspect becomes particularly pronounced for users who value portability and require extended usage periods without access to a power outlet. While the price justifies most aspects, the battery troubles prevent a perfect 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best graphics and processor for under $2000.00, best storage, speed and it really has dual graphics, onboard amd graphics and nvidia 4080.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Light speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and its lightning fast. You wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Epic level gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a laptop! Everything loads in seconds! Games play at maxed out resolution what more could you want!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alienware w/ R9 processor and 4080 GeForce graphics card is really nice. It has definitely my expectations for speed and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, plays all games that I want it to at great speeds and temps. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast. It is e at my what I need to my architect designs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been fantastic and fast. It was def worth it as a game dev

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 3 reviews

Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 90/100 = Excellent quality.
  • TechRadarRating, 4 out of 5Muskaan Saxena on August 31, 2023

    Alienware M16 review: a gaming titanIncredibly powerful, but definitely not portable

    Full Review
  • Tom's GuideDave Meikleham on December 5, 2023

    Alienware m16 reviewDell's gaming-focused portable PC delivers in key areas, but could be better optimized in others.

    Full Review
  • T3Rating, 5 out of 5August 4, 2023

    Alienware M16 review: the sweet spot for price and performanceThe Alienware M16 is a powerful gaming laptop that has the performance to spare. Should you consider buying one?

    Full Review