Customer Ratings & Reviews
- Model:
- AWM16-A138BLK-PUS
- SKU:
- 6543536
Rating by feature
- Battery Life
Rating 3.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the exceptional performance, stunning screen, impressive graphics, and solid build quality of the m16 16" 240Hz Gaming Laptop. However, they express concerns regarding battery life, overheating issues, loud fan noise, power supply problems, and the high price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Great premium laptop but bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is nice, premium feel, great build quality, perhaps the most premium design on the market but it weighs alot at 7.4 pounds. Dell ship it with the large power brick instead of slim like the x16 or the uk/eu variant and then charge 200 on their website for the slim version. The brick weights almost as much as the laptop! This laptop is a desktop replacement with a solid cpu 3 ( not 4 m.w slots ) on the ryzen model and ram is not soldered for easy upgrades. The downfall with this mschine the the alienware software snd with the ryzen model you cannot easily control overclock or uv because ryzen master and universal tuner does not support the dragon cpu architecture. The custom motherboard is a great design but it all falls far when it thermal throttles and dells command command center aka acc is buggy and useless. Get the intel version thet you csn control with universal tuner and intels toolkit. I returned this item sadly.
I would recommend this to a friend - Cons mentioned:Battery life
Terrible battery life, Bad Design, Heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent on a sale, but the device has POOOOOOOR battery life. We are talking 4 hours on 60hz battery saver mode and DGPU disabled. and if you dare run it on 120Hz on battery you might if you're lucky get an hour running youtube, probably less. The charger weighs more than my entire backpack and everything in it, probably 5-10 pounds, and I basically can't carry this thing around in any sort of backpack if I want to transport it due to the painful amount of weight. If you plan on using this as a portable desktop then it's alright, but if portability of any kind is your idea, then forget it. The design is unfortunately pretty hideous. Maybe as a 13 year old this would appeal to you, but as a grown adult RGBs, sharp edges and gamery crap is pretty unappealing and I can't possibly use this in any student or office setting without people getting the impression that I live in my moms basement and only drink monster energy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Y2K350,
Thank you for taking the time to us your review. We are sorry you are having issues with the battery performance of your Alienware m16 gaming laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below I have provided steps with the full article that can help you improve the battery performance of your laptop.
Here's the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Cons mentioned:Loud
Etremely fast, amazing quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On par with other systems that are more expensive. The only downside is the weight and it can be loud but thats not enough to lower my score.
I would recommend this to a friend Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for the price. A little heavy but its worth it.
I would recommend this to a friend
What experts are saying
- TechRadarMuskaan Saxena on August 31, 2023
Alienware M16 review: a gaming titanIncredibly powerful, but definitely not portable
Full Review - Tom's GuideDave Meikleham on December 5, 2023
Alienware m16 reviewDell's gaming-focused portable PC delivers in key areas, but could be better optimized in others.
Full Review - T3August 4, 2023
Alienware M16 review: the sweet spot for price and performanceThe Alienware M16 is a powerful gaming laptop that has the performance to spare. Should you consider buying one?
Full Review