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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 244 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the m16 R2 laptop's impressive performance and high-quality graphics capabilities, frequently praising its smooth gameplay and ability to handle demanding applications. Positive feedback also highlights the build quality, comfortable keyboard, and vibrant display. However, some users note that the laptop can become quite loud and warm during intensive use, and battery life is a common concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 244 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Alienware laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer only complaint is the batteries life is only about an hour if not on a house power outlet

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Alienware 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it been working great. A few days after I got it the fan one the left side wouldn't come on but I went to the site and they sent a tech out a few days later and fixed it haven't had problems since .

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    First Alienware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but it won’t play call of duty 6 on steam. Says GPU isn’t powerful enough. It is loud but I can’t expect a gaming laptop to be quiet and work effectively. I would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Have used it for gaming and school. Only reason it’s not a 5 star is because and can be a bit loud at times.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a console gamer this is my first gaming laptop but it is everything I had hoped it would be. Will suit my needs perfectly. High quality at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer! Haven’t used it much for gaming but with work and school it is fast and easy to use. Great for coding and engineering 3D graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Rock solid computer for more than gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I don't use it for gaming, but have VERY graphics intensive programs used for 3D floorplans, this has handled everything I've thrown at it! I have a ROG gaming laptop at home, this seems to handle heat MUCH better than that one. No Regrets, Definitely Recommend to anyone looking!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compact power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and portability, fantastic for gaming on the go, loving it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a present for my son ,we didnt know the brand, and he is very happy with the laptop , we loved de design , and it seems to work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed

    Rated 5 out of 5 stars

    Very smart buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, super fast and solid build quality.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a gem since I bought it. At first it would over heat easy, but being a gaming computer all I had to do was adjust a few settings and it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Alienware 100000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing piece of equipment I never got to use. This product was opened with rubber gloves and handled withextreme care. By my friend. Glad it got put to good use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The graphics are excellent and the operations are super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best laptops that I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, fast,powerful,I can playing any games that I want, battery live very good

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Overall a 4.5 *

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the laptop overall. The mouse trackpad could have been better. With Optimus and battery-saver on, I can get around 4 hours for non-gaming tasks. Fans are loud but it's ok.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. It's going well. It's available on site. I can get it right away. I went home and tried it. It's just that the fan is too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Very good overall laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was great out of the box. I was able to upgrade it and add more storage and RAM easily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! Worth it every penny. Games are really good in this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Good buy for gaming and graphic design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. I’m able to multi task with adobe and 3d modeling software with no issues. Mine came with the new Indiana Jone game which runs perfectly. The fan runs a little loud on and off when it’s overclocking, but that doesn’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Alienware M16 with the Ultra Core 9 is Boss!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Alienware Laptop I have ever owned, and I've owned many of them. I wasn't sure how the new Intel Ultra Core 9 would handle gaming, but this rips and tears through everything I have thrown at it. The smaller footprint is awesome and fits in a regular 16" laptop bag for a change.

    I would recommend this to a friend
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