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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 272 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the m16 R2 16" Gaming Laptop highly for its fast and responsive overall performance and impressive speed, with some appreciating its portability and decent battery life. The sleek and modern design and lighted keyboard are also well-received. However, some customers have concerns about the noise level of the fan and the laptop's heat dissipation, while a few find it slightly heavier than expected and have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 272 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alienware m16 r2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and im glad Best Buy does the open box resales

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rock solid computer for more than gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I don't use it for gaming, but have VERY graphics intensive programs used for 3D floorplans, this has handled everything I've thrown at it! I have a ROG gaming laptop at home, this seems to handle heat MUCH better than that one. No Regrets, Definitely Recommend to anyone looking!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Chase’s play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Light weight with a lot of power! Perfect for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Alienware review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve had, couldn’t go wrong with this thing. It can handle anything from gaming to music production. It’s a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Alienware M16 with the Ultra Core 9 is Boss!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Alienware Laptop I have ever owned, and I've owned many of them. I wasn't sure how the new Intel Ultra Core 9 would handle gaming, but this rips and tears through everything I have thrown at it. The smaller footprint is awesome and fits in a regular 16" laptop bag for a change.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for Mechanical Engineering. Fast, big enough but mobile as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Laptop gaming amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good pc very Quality 4070 i9 intel 14900hx

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    First Alienware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but it won’t play call of duty 6 on steam. Says GPU isn’t powerful enough. It is loud but I can’t expect a gaming laptop to be quiet and work effectively. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game laptop, It is very fast and has very good capacity, excellent graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST laptop EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is SUPER POWERFUL. It doesnt cost as much as other high end laptops but still gives the HIGHEST performance. I haven’t had any FPS drops gaming with this laptop. I always get absolute perfect FPS gaming. I would definitely recommend this laptop. It is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome laptop….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth…fast…quiet…Unbelievable!!!!A superb laptop..Happy with it!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product with great features. I have heating issue, but with the help of coolling pad it will sort the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alienware laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer only complaint is the batteries life is only about an hour if not on a house power outlet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a console gamer this is my first gaming laptop but it is everything I had hoped it would be. Will suit my needs perfectly. High quality at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth buying. Its fast the picture quality is great. I dont have one bad thing to say about this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this this laptop for about 2 years now and its been with me pretty everywhere I go. Although it is a bit heavy, it does what I biught it for. Play games on the road

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Have used it for gaming and school. Only reason it’s not a 5 star is because and can be a bit loud at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    R2 Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for moderately demanding gaming, not ideal for extreme gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware 100000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing piece of equipment I never got to use. This product was opened with rubber gloves and handled withextreme care. By my friend. Glad it got put to good use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great everyday computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast loading time. Haven't gamed with it though. Good display.

    I would recommend this to a friend
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