Customer Ratings & Reviews

Solid, quality build. It is just under 6 pounds which I still find ok for tossing in a backpack. Newer charger brick is slimmer then in the past. I’m playing Valheim and Stardew Valley with an XBOX controller. On battery, you get 1-2 hours on Performance Mode in Valheim (audible fan noise but acceptable). Stardew Valley I did not do a full test but likely 3-4 hours on battery. In any case, its a gaming laptop with a good GPU so you are going to want to keep it plugged in while gaming. There are a lot of YouTube reviews for this model where you can see that the non-gaming battery life is excellent (up to 8 hours). I really like the keyboard and was surprised to find how much I use the right side audio controls. About half the time, I game while sitting on the sofa with my wife. The laptop sits comfortably on an Aluminum adjustable stand which I use over my lap or on my sofa’s large arm rest. The bulit-in speakers are fine for the games I play, otherwise I use bluetooth headphones. For non -gaming, Excel runs great of course. I added a second, 4 TB M.2 drive so I can manage my photos and videos as well as not having to worry about uninstalling games due to space.

I sincerely love this laptop! It does everything its supposed to do. Im super excited to play a lot of pc games now! :D the beautiful graphics, super speed loads, & beautiful keyboard :)

The laptop is amazing with great performance and great display quality. Run almost every game in highest performance without any issues. The fan is a bit too loud when put in override mode. Doesnt get heated most of the times and if played for hours then you can feel some heat near the wasd keyboard area. At first might have to install all the drivers before installing any softwares. Overall the best laptop for the black friday price 1.6k

I was initially looking for a performance computer and was skeptical about this laptop. However, after using it for a little over a month, I'm happy with it. It is slightly heavier than others, but I attribute that to the solid build. It starts up quickly, and overall performance is very fast and responsive. The keyboard action is perfect, and typing is a breeze. The lighting effects are just a bonus. Overall, if you want a good, solid-performing machine, look at this one.

Great computer. I’ve been wanting to purchase a good gaming computer and this was the one. Even though it is not 4K resolution it offers the best picture and rendering that you will find for a gaming computer. The only downside is that it needs to be plugged in to have full performance and avoid latency during gaming.

Runs my game smoothly, the audio is also good. I use it for my online training and gaming. Alienware can handle everything.

Giving this a 4 star review as i feel alienware has been better with this model. The m16 R2 has been a champ. My only grip with it is the fact the ultra 9 185H in it runs hot sometimes idling at 70c + but got a decent cooler to go with it. Gaming performance wise i feel it does a decent job. Overall better then past alienware laptops.

So smooth and fast laptop!! I use for programming software and video games!!

Runs hot, too hot but it was nice. Graphics were awesome but playing PUBG the laptop I guess got too hot and it blue screened me. I thought maybe it was a fluke. I only play on a flat clean wood desk so none of the vents are obstructed. About 2 and a half weeks into it my games wouldn’t load so I restart and BIOS is telling my my thermal fan doesn’t work on my GPU checked the drivers… etc.. everything was fine. It’s just the fan wouldn’t turn on. Ended up returning it.

Very nice. Gets warm, but understandable when your haveing to power higher end components.

I love this .. gift for myself, fruit of my labor.. thank you bestbuy

Delivered in a timely manner and in great shape. Great job Best Buy!

Great to play war zone and runs at 250 fps without lag

Great when it works, but the GPU fan has randomly stopped working several times now. A reboot seems to fix it, but there must be some issue why this is happening. Opened support ticket with Dell weeks ago, and they just ignore with no updates.. disappointing

I like this device because of its impressive performance, stunning visuals and solid built and also because of it's sleek design, Also it got High quality display and excellent gaming capabilities

This is a beast. Starts up immediately and runs smooth. It’s quiet until you push it hard. But even then it’s not bad at all. I also have a cooling pad just in case. Graphics are fantastic and this computer is fast as can be. This is my second Alienware and I couldn’t be happier. Great purchase and price. You won’t be disappointed.

Excellent power PC! I use this PC to crunch a lot of graphics in my design work. So much faster than my last one. The Geek squad helped set it up for max performance. Definitely recommend this laptop.

Powerful Gaming Performance with a Few Minor Trade-Offs I’ve been using the **Alienware m16 R2 Gaming Laptop** for a few weeks now, and overall, it’s been a fantastic addition to my gaming setup, though there are a couple of areas that could use improvement. ### Pros: 1. **Incredible Performance**: The Intel Core Ultra 9 paired with the NVIDIA GeForce RTX 4070 delivers outstanding performance. I can run the latest AAA games at high settings without any issues, and the 32GB of memory ensures smooth multitasking, whether I’m gaming, streaming, or working on intensive projects. 2. **Stunning Display**: The QHD 240Hz display is a highlight. The visuals are crisp, and the high refresh rate makes for a super smooth gaming experience. Whether I’m playing fast-paced shooters or exploring open-world games, the display does not disappoint. 3. **Premium Build Quality**: The Dark Metallic Moon finish gives the laptop a sleek, premium look. It feels sturdy and well-built, which is what I expect from Alienware. The keyboard is comfortable to type on, with just the right amount of travel, and the RGB lighting adds a nice customizable touch. 4. **Fast Storage**: The 1TB SSD provides ample storage for my games and other files, with fast load times and quick boot-ups. I appreciate the extra speed when launching games or transferring large files. ### Cons: 1. **Battery Life**: The battery life is decent, but not outstanding. It’s understandable given the powerful specs, but if you plan on using this laptop on the go, you’ll likely need to stay near a power outlet. I usually get around 4-5 hours of regular use, but it drops significantly during gaming sessions. 2. **Cooling Fans Can Be Loud**: While the cooling system does a great job of keeping the laptop from overheating during intense gaming, the fans can get pretty loud. It’s not a deal-breaker, but it’s something to be aware of if you’re sensitive to noise or prefer a quieter gaming environment. ### Conclusion: The Alienware m16 R2 is a powerhouse of a gaming laptop that excels in performance and build quality. The stunning QHD display and fast hardware make it an excellent choice for serious gamers. However, the battery life and fan noise are minor drawbacks that keep it from being a perfect 5-star product. If you’re looking for a top-tier gaming laptop and can live with these trade-offs, the m16 R2 is a solid

Believe me, guys, this is my first Alienware laptop, and I never thought I would be able to get such a powerful laptop. You could say that thanks to Bestbuy's offers, my dream of owning an Alienware laptop has come true. Thank you so much to the Bestbuy Team! Review: Outstanding Gaming Laptop for Hardcore Gamers! I recently purchased the Alienware m16 R2 32Gb RAM With RTX 4070 , and I am thoroughly impressed by its performance. As a gamer who plays demanding titles like Cyberpunk 2077 and Call of Duty: Warzone, this laptop has exceeded my expectations in every way. Build Quality & Design: The build quality feels premium, with a sleek and durable design. The laptop is a little on the heavier side, but that’s expected for a gaming laptop. The keyboard is responsive with customizable RGB lighting, which adds a nice touch to the overall aesthetic. Cooling: The cooling system works incredibly well. Even during long gaming sessions, the laptop stays cool, and I don’t hear the fans working too loudly. This is a huge plus for a gaming laptop that’s usually prone to overheating. Battery Life: Surprisingly, the battery life is better than I expected for a gaming laptop. It lasts for several hours when doing light tasks like browsing the web or watching videos. However, heavy gaming will drain the battery faster, so you’ll need to keep it plugged in for extended sessions. Overall: The Alienware m16 R2 is a powerhouse, delivering excellent gaming performance, beautiful visuals, and solid build quality. It’s perfect for anyone who wants a portable gaming solution without sacrificing power. I highly recommend this laptop for gamers looking for a high-performance machine.

Powerful everything needed in a laptop and more faster than our home PC all around amazing 100% suggested to anyone who wants a laptop that runs above and beyond no lag no nothing when it comes to slowing down this thing is fast and amazing Alienware one above and beyond Thank you Best Buy