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Customer Ratings & Reviews

Your price for this item is $109.99
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The comparable value price is $199.99

Customer reviews

Rating 3.8 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, comfort, and long battery life of the Stereo Wireless Gaming Headset - AW920H. Many also appreciate its lightweight design and comfortable fit. However, some users experienced issues with the touch-based volume controls and occasional connectivity problems. The active noise cancellation (ANC) feature also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones feel, look and sound awesome! Noise cancelling microphone is a nice touch as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. I liked the turtle beach better but these are good still. I had settings issues with theese and called for tech support but they said they didn't support them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good quality. Also has many options for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried pretty much all the good headsets but this one tskes it best one ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headsets I'ver used. Im surprise for who versatile they are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I use them with my PC and my Xbox and have good sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable headsets and super fragile mine broke on one side and it’s just being held on to by the wire after it fell off my desk once

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the headset I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as an open box, firmware updated,still has an issue with windows software reporting low battery, and led would shut off. Side touch control was spotty at best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used for gaming but for music one of the best headsets i have used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and look good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! Sound is amazing!! Meets all my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller easy to use and the design was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones, I was hoping to be able to use them for my Xbox too, but that is not the case. I like the storage bag with the headphones. I also think it’s great that I do not have to have the mic on them if I am not using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return policy stinks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy about 15 day return poli y. I ordered this 2 1/2 weeks before my sons bday so by the time he opened it you could not return it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Can hear footsteps playing cod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and sound, very recommended for everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can get a better headphone for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels flimsy ans the sound wasn't that great. Pay a little extra for the Steelseries Nova Pro if you wnat quality sound and build.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't stop go buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good... Don't stop go buy it.................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem i have is that mine did not come with a detachable mic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not noise canceling but awesome never the less. Any gamer would be happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product cant game without them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight fit on head and still comfortable. I did have trouble with the bluetooth pairing which worked but if you dont use the usb dongle to use the headphones the sound doesnt sound right maybe its just the game i was playing but had to use usb dongle for the sound to come through correctly. They come with a soft carry bag with straps too nice touch since they cost $200 usually with other headphones all you get is them and a cord no case or carry bag. All in all i love them maybe because im a big Alienware fan and have always wanted this brand and now i finally have it and i have no regrets about going with this brand. Just hope these products last for a longtime who knows when ill be able to replace them.

    I would recommend this to a friend