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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 155 reviews

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65%
would recommend
to a friend
Page 1 Showing 1-20 of 155 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Most durable portable speaker

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Very durable for my news in my side by side. Not as much bass as I’d like but still produces great sound that can be heard above the engine.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

    |
    Posted .

    Nice and loud! I use on my motorcycle and can hear very clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .

    ALTEC Lansing speaker froze in 15 min. The manufacturer told me a replacement was at least a month away. Incorrigible!!

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - we're extremely sorry to hear about this. Please send us a message through our social media accounts and we'll be happy to help! AltecLansing

  • Rated 1 out of 5 stars

    HORRIBLE!!!

    Posted .

    Froze the speaker and my iPhone 8+ After 15 min. Worst EVER!!!

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - we greatly apologize for the inconvenience that this has caused. Please send us a message through our social media accounts and we'll be happy to help! AltecLansing

  • Rated 1 out of 5 stars

    Big disappointment

    |
    Posted .

    I first purchased this exactly 7 days ago... It's ben replaced 2x already (I'm on the third unit) for the same problem - sound failure. Basically, it fails at it's primary function - being a speaker! You'd think that Altec Lansing would have put some serious effort into a speaker they're charging $280 for, and that it would be reasonably reliable... but it's not! This is easily the most disappointing electronics purchase I've ever made. I expected more, since I've had speakers from them before, and they were decent enough. I can't speak to it's ruggedness, since it's sat in my house the entire time, and still failed within 36 hours each time. I called customer service and was told approx 6 weeks for a replacement... so wait 6 weeks for ANOTHER unit that will likely fail. Sorry, 3 strikes, you're OUT. I guess I'm buying Bose.

    I would recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you very much for reaching out. We're extremely sorry to hear about this. Please contact us through our social media pages and we'll be happy to help! AltecLansing

  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Good Sound. Fair user-friendly

    |
    Posted .
    Owned for 1 year when reviewed.

    The speaker gives good sound. The "welcome" prerecorded greeting somewhat annoying, quite challenging to disable it. Speaker stopped working after about a year. Several calls to Altec-Lansing Service Techs could not get the fully charged, then the discharged and recharged again speaker to work, imputing that the otherwise very well cared for gadget to be brought to a technician to break it apart for repairs. This instruction was baffling given that the speaker had never been rained, nor fallen, nor suffered any form of "concussion". It was working one morning and stopped in the afternoon. So much for an expensive speaker, compared with still functional, beat up $120 Sony which I bought about 3 years before the Jolt! Very discouraging.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Audio Quality

    |
    Posted .

    Unfortunately this is my 3rd Super Lifejacket Jolt. I have had 3 previous Altec Lansing speakers and all of them have been awesome. The demo model in the store sounds amazing but every speaker I have gotten has poor sound quality. It’s difficult to describe but it sounds slightly distorted and unclean. My wife didn’t hear it at all with any of the speakers which was frustrating. On the last speaker I made her listen to my old lifejacket side by side to the Jolt Super. She then realized how bad the new one sounded. My old lifejacket sounds way better in regards to sound quality. Anyway, I’ve done some research and read a ton of reviews. From what I gather a lot of people are having trouble in general with this particular speaker.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, we're very sorry to hear about this - we would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 AltecLansing

  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Great price on clearance , good sound, but buggy!

    |
    Posted .
    Owned for 2 months when reviewed.

    Got this for $99 on clearance at B.B. loved the sound and power, minimal compression at high levels! Built like a tank! However after using for a few days, having all kinds of problems with getting Bluetooth to link with anything! And when it did link, after I turned off and went to use speaker the next day, it did not remember my phone (XSmax) ...after taking a while to get it to link again..I decided to return it.. I really like the sound and power though....buggy

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Poor battery life

    |
    Posted .
    Owned for 1 year when reviewed.

    Battery longevity unacceptable. It is useless after 2 years, holds about a 1 hour charge now. Disappointing. Lasted all day when new.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Best Speaker I've owned

    |
    Posted .
    Owned for 1 month when reviewed.

    I use this mostly at work, I'm a welder and I like listening to podcasts and audiobooks as well as music. Clarity at a volume I can hear is absolutely vital, if theres distortion at high volume or the volume doesn't go high enough, then it's not gonna work for me. This is the best bluetooth speaker I've owned or even seen. It's loud, has great quality, and has held up to a dusty work environment.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Heavy Duty

    |
    Posted .
    Owned for 1 month when reviewed.

    This is a great unit for durability, sound quality is good, battery life is excellent. There is only one thing I don't like, the volume control only works in conjunction with the input device, that is all you get, it is not an independent volume control, so it is not al loud as I would have liked to have seen.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers quit after a couple weeks

    |
    Posted .

    Yea, Best Buy's timing is great. The solicited this review right after my SECOND unit failed. I've got it packed up an will be returning it today for a refund. I've had two of these units and both have had the same critical failure within a month. I thought it might be me; but, Altec Lansing has confirmed that it's a failure. The bluetooth conects, it'll charge phones wirelessly, the USB works, it shows connected and trys to send music to it on my iPhone; but, no sound comes out. The start up sound when you first turn it on is gone and no other sound imits. While it worked, it sounded great and apparently is resistant to just about anything except, apparently, use. I wasn't even touching it when it failed as it's all run off the phone. Sourly disappointed.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you for reaching out. We would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 and we'll be happy to help! AltecLansing

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Bad butt little speaker

    |
    Posted .
    Owned for 1 month when reviewed.

    Bought this for our boat. The kids have tested the everything proof! It's been in the water, sand, and through having Gatorade spilled on it. It sounds best if you have the speaker sitting against a a wall or something to deflect the sound. Open air,the sound travels away very easily.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Very good value

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this on clearance so it was less than half price as regular retail instead of the smaller one that was $10 less and it is awesome. I only wish it came with the mount like the lesser model did. Great sound and much more bass than my older one.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless speaker

    |
    Posted .

    I was purchasing this for my mother-in for her new hottub on her deck. This is suppose to protect from shocks, drops, and water resistant which is needed for outside elements. I dropped it several times while playing music and didnt skip a beat. Havent dropped it in water and will not but its good to know it can withstand rain. Needs more base, but this is not bose nor has bose pricing. If you dont plan on playing heavy base in your music, this is a great unit.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Good sounds, questionable extra features

    |
    Posted .
    Owned for more than 2 years when reviewed.

    One year later, wireless charging stops working. I really like the water resistant, put it in a pool, beach and where not. Sound not bad. Could be better but I’m setting the bar so high.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Speaker - No Issues

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Maybe I got lucky (read the other reviews on this speaker) but I have had no issues with my speaker. Set up was no problem, sound is amazing and it is built like a tank. Can have it on my rooftop and not worry about overheating, water getting on it, kids knocking it over, etc. I love it and glad I made the purchase. I only paid $150 for it, not sure it is worth the original $280.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Decent product

    |
    Posted .
    Owned for 1 month when reviewed.

    The audio quality is good from a product with small speakers. And the battery life lasts as long as advertised. I am not unhappy about my purchase at all.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Amazing!

    |
    Posted .
    Owned for 5 months when reviewed.

    Sync's instantly with my iphone! Great sound and goes far too.. wirecharging is great feature! with 2 usb outlets... great for everyday use and outdoor indoor parties etc got it on sale for $149.99 so cant beat that!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Durable speaker

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Sounds great for most kinds of music. The battery lasts less than advertised and don’t really care that the volume fades after 8 hours of use.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
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