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Customer Ratings & Reviews

Altec Lansing - Jolt Super LifeJacket Portable Bluetooth Speaker - Royal Blue-Front_Standard

Customer rating

Rating 3.4 out of 5 stars with 70 reviews

64%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 70 Reviews
  • Rating: 1 out of 5 stars

    Big disappointment

    Posted
    Danababy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I first purchased this exactly 7 days ago... It's ben replaced 2x already (I'm on the third unit) for the same problem - sound failure. Basically, it fails at it's primary function - being a speaker! You'd think that Altec Lansing would have put some serious effort into a speaker they're charging $280 for, and that it would be reasonably reliable... but it's not! This is easily the most disappointing electronics purchase I've ever made. I expected more, since I've had speakers from them before, and they were decent enough. I can't speak to it's ruggedness, since it's sat in my house the entire time, and still failed within 36 hours each time. I called customer service and was told approx 6 weeks for a replacement... so wait 6 weeks for ANOTHER unit that will likely fail. Sorry, 3 strikes, you're OUT. I guess I'm buying Bose.

    I would recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you very much for reaching out. We're extremely sorry to hear about this. Please contact us through our social media pages and we'll be happy to help! AltecLansing

  • Rating: 2 out of 5 stars

    Poor Audio Quality

    Posted
    General
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unfortunately this is my 3rd Super Lifejacket Jolt. I have had 3 previous Altec Lansing speakers and all of them have been awesome. The demo model in the store sounds amazing but every speaker I have gotten has poor sound quality. It’s difficult to describe but it sounds slightly distorted and unclean. My wife didn’t hear it at all with any of the speakers which was frustrating. On the last speaker I made her listen to my old lifejacket side by side to the Jolt Super. She then realized how bad the new one sounded. My old lifejacket sounds way better in regards to sound quality. Anyway, I’ve done some research and read a ton of reviews. From what I gather a lot of people are having trouble in general with this particular speaker.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're very sorry to hear about this - we would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 AltecLansing

  • Rating: 1 out of 5 stars

    Speakers quit after a couple weeks

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Yea, Best Buy's timing is great. The solicited this review right after my SECOND unit failed. I've got it packed up an will be returning it today for a refund. I've had two of these units and both have had the same critical failure within a month. I thought it might be me; but, Altec Lansing has confirmed that it's a failure. The bluetooth conects, it'll charge phones wirelessly, the USB works, it shows connected and trys to send music to it on my iPhone; but, no sound comes out. The start up sound when you first turn it on is gone and no other sound imits. While it worked, it sounded great and apparently is resistant to just about anything except, apparently, use. I wasn't even touching it when it failed as it's all run off the phone. Sourly disappointed.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you for reaching out. We would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 and we'll be happy to help! AltecLansing

  • Rating: 1 out of 5 stars

    Dont waste your time

    Posted
    Steve
    • My Best Buy® Elite MemberElite Member

    Not only is this overpriced, it does not work. I bought one of these speakers and it broke on the first use. Returned it to BB and got a replacement, that speaker also stopped producing sound within 2 weeks. Got my third speaker and it worked for a couple of weeks. I went to use it after a few weeks of non use and go figure the speaker would no longer produce sound. Called Altec and it sounded like their office is run out of a garage. I could no longer find my receipt for this junk speaker so they told me that they cant help me. I would never suggest anybody buy this. This speaker is totally flawed and they know it but wont fix it. Stay away from this.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're very sorry to hear about this. Please send us a message through our social media pages and we'll be happy to help! AltecLansing

  • Rating: 1 out of 5 stars

    Distorts horribly after 2 weeks

    Posted
    Musicislife
    • My Best Buy® MemberMember

    Dont waste your money on this. Day 1 the bluetooth connection started dropping. After 3 weeks, it stopped connecting alltogether to every single thing via bluetooth. The distortion was unbearable after one month. Add to that, when the power button is turned on or off, a VERY loud voice comes on saying 'Welcome to altec lansing!". Regardless of how low I turn the volume, the next time the power button is pushed, that voice will come on. I exchanged mine, and got the megaboom 3 on sale (its waterproof & the sound is great) That's an excellent speaker for about the same price when its on sale.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're very sorry to hear about this and would be happy to help out. Please contact us at support@alteclansing.com or at 1-855-292-4087 AltecLansing

  • Rating: 1 out of 5 stars

    Should be ZERO stars!

    Posted
    BShinn

    What a piece of garbage! It stopped working within 24 hrs of purchase and had to send it back to Altec for service. It's been almost 30days with no communication from Alted. After calling them and speaking with a cust service rep who I could barely understand, no one can tell me when I can expect a replacement! I have a LifeJacket XL which I have been happy with, but after this experience I will NEVER purchase another Altec product! This is apparently NOT an unknown issue and Altec released the product anyway.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we greatly appreciate the feedback. We are very sorry to hear about this. Please contact us through our social media pages and we'll be happy to help! AltecLansing

  • Rating: 1 out of 5 stars

    Broken after less than 2 weeks!

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After receiving this for Christmas, it broke after less than 2 weeks of use. It just started making a terrible noise that would not stop. And because my wife bought this as a Christmas gift, they said it had been too long to return it. Best Buy wouldn't exchange unless we paid for another service plan. What a rip-off. We had to mail in the speaker to the manufacturer. And then we'll probably just get a repaired product back after waiting all this time. It's shameful- this was supposed to be a durable product.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you very much for reaching out. We're extremely sorry to hear about this and would be happy to help. Please contact us through our social media pages! AltecLansing

  • Rating: 2 out of 5 stars

    Works for a day

    Posted
    Tlbm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my son that goes to the beach alot. He recieved it as a gift in California for chirstmas, it work excellent for a day. Then all he got qas static noise out of it. We took it back he got another one. The issue is he was flying back to japan with the new one, so couldnt return if issues. The same thing happened. Not sure if our store got a bad batch we did buy first one on black friday and the 2nd one 2 days after christmas.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're very sorry to hear about this and we would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 AltecLansing

  • Rating: 4 out of 5 stars

    Great wireless speaker

    Posted
    KevinB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was purchasing this for my mother-in for her new hottub on her deck. This is suppose to protect from shocks, drops, and water resistant which is needed for outside elements. I dropped it several times while playing music and didnt skip a beat. Havent dropped it in water and will not but its good to know it can withstand rain. Needs more base, but this is not bose nor has bose pricing. If you dont plan on playing heavy base in your music, this is a great unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Lightrose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this speaker for my husband to use at work. So far, he loves it. He works in construction with loud noises and instruments, but the speaker plays loud enough to still hear the music. Also, I personally love the charging pad on top (for iPhone 8 and anything newer). It does have a USB port to charge any other kind of phone too.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good quality for the price!!

    Posted
    Juan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought two of them.the first one I bought the charger fail in two days..so I move up to the bigger speaker they have wish cost almost 300 and only work for 4 days..the speakers just stop working for some reason!!!I just waist my time buying and returning items!!

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Thank you very much for reaching out. We're extremely sorry to hear about this and would love to help out! Please contact us through our social media pages! AltecLansing

  • Rating: 3 out of 5 stars

    On my 3rd one

    Posted
    Rpr154
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Returned 1 cause it was crackley, returned another because it stopped working all together.. third one is still working so far.. but crackley.. on the positive side. It’s square, so it doesn’t roll around in my truck, and seems durable.. for that, I’ll forgive the Mediocre sound quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Bluetooth speaker as advertised

    Posted
    duplak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This has been my absolute favorite Bluetooth Speaker ever! the sound is amazing and the quality is as advertised! i take this with me everywhere i go and gives me all day sound and even can charge my phone from it! This has been a good purchase!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    150$ for a day -__-

    Posted
    PolishHammer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased 11/23/18, speakers completely stopped working during an exercise session 11/24/18, never tried full volume, bass moves phone from wireless charging pad on top, I will NOT be trying another one or even the same brand.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're extremely sorry to hear about this. Please contact us at support@alteclansing.com or at 1-855-292-4087 and we'll be happy to help! AltecLansing

  • Rating: 1 out of 5 stars

    stopped working after just a few uses

    Posted
    RobR711
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    purchased as a gift in December. started using it the following spring, and the unit no longer charges or turns on. have to return the unit to Altec Lansing and wait 3 weeks for potential repair.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you for reaching out. We greatly apologize for the inconvenience that this has caused, and we would be happy to help out! Please contact us through our social media pages AltecLansing

  • Rating: 2 out of 5 stars

    Only works a couple weeks

    Posted
    Shanker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Starts off great with good volume levels and bluetooth range. After a couple weeks of use though, the speaker will no longer have any audio not even the powering on statement. This is the second altec lansing speaker that has done this to me.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you for reaching out. We're extremely sorry to hear about this and would be happy to help out! Please send us a message through our social media pages. AltecLansing

  • Rating: 5 out of 5 stars

    Great speaker!

    Posted
    dcgonzalez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Been using this speaker for a month now and it rocks! Sound quality is great and the durability is awesome. My only complaint is the wireless charging can be tricky to access and somewhat slow to charge

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Aztec speaker

    Posted
    TheQueen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love it, my sons friend forgot his phone charger. He has an android phone. Only kind of phone charger we have are apple. But with this speaker he was able to place his phone on top and charge his phone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    disappointed

    Posted
    amber
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had high expectations for this speaker. The sound is great but it only held a charge for 2 hours. It charged all night and did not last the 20 hours. I will be returning this item.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, we're very sorry to hear about this - please contact us at support@alteclansing.com or at 1-855-292-4087 and we'll be happy to help! AltecLansing

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    Derek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent speaker, good sound, good size, and good weight. Exactly what I wanted and works perfectly for camping to cleaning the house. Waterproof means it will go out on the boat, too

    I would recommend this to a friend