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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 48 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, durability, fit, and comfort of the Kid Safe Wired On-Ear Headphones. Parents appreciate how well the headphones fit their children and the quality of the sound. The headphones are also said to be very durable and comfortable, making them perfect for little ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 5 out of 5 stars

    Kids approved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 year old likes using these. They fit his head perfectly.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Thanks for the review! AltecLansing

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Earphones are quality made, simple design.

    I would recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Thanks for the review! AltecLansing

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 4 year old sister and she loves it. A

    I would recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Thanks for the review! AltecLansing

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my Grandaughter but it was too small and light weight for her. She is 8 years old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I odered two of them for my kids for school. They are very beautiful and soft on the ears but sound quality is poor.

    I would recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you've experienced this with our MZX250 Kid Headphones. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you! AltecLansing

  • Rated 1 out of 5 stars

    Did not work, still waiting on replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a known manufacture issue. I had a great experience with Best Buy! I would highly recommend using them. I purchased these for my daughter, and upon opening we found out they didn’t work. It seemed like one set of the wires was loose or damaged. I contacted the customer service number as instructed, and was told they were aware of the issue and would replace them free of charge. I sent them back within two days of receiving the return labels. I’m not sure why these are still being sold if there is a known problem. They should have been recalled and removed from the shelves. I’m also still waiting on the replacement, but have not received any communication from the company since the initial interaction.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you've experienced this with our Kid Safe Headphones . Please contact us by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical). We'd be happy to assist you! AltecLansing

  • Rated 2 out of 5 stars

    Wanted to love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve been nice to actually enjoy these, but they broke after a few days. The medal piece on the wire got stuck in my daughter’s tablet. Had to return.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you're experiencing this with our MZX4300 Kid Safe Headphones. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you! AltecLansing

  • Rated 2 out of 5 stars

    Basic headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear anything from them even when the volume is all the way up.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there - We're sorry you're experiencing this with our MZX4300 Kid Safe Headphones. Please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), or by e-mail at [email protected]. We'd be happy to assist you! AltecLansing

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