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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 95 reviews

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60%
would recommend
to a friend

Customers are saying

Customers are satisfied with the True EVO Wireless Earbuds, particularly praising their sound quality, fit, and comfort. Many customers mentioned that the sound quality is good, while others highlighted how comfortable the earbuds are to wear. The earbuds are also considered to be a great value for the price. However, some customers did experience issues with battery life and connectivity, with a few reporting problems with charging and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 95 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound as good as more expensive earphones. They pair quickly (iPhone/iPad) and work great. The wireless charging case at this price point is a nice surprise. My only issue is that you have to make sure you place them back in the case securely. I have grabbed them a couple times and had one ear dead (needed to be charged).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Affordable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable with great sound. Has options for all sizes of ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Quality sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and battery life, one piece of info about this product that wasn't well advertised was that the case can wirelessly charge. The reason I didnt give it 5 stars is it randomly disconnects and reconnects to my phone while I ride my bike.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sounding for the price!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everywhere.. for phone calls .. at work listening to podcasts.. they have great fit.. great sound..and good battery life.. portable charging case is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    Battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not as good as it says. Bluetooth connection also is bad, as soon as you step away lose connection. Doesn’t automatically connect to Bluetooth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great Design but Connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first wireless earbuds purchase. I was excited. They come with plenty of different wing and ear bud sizes so I had a comfortable fit but the connection would give out anytime I turned my head away from my phone. Even if it was in my pocket or back pocket. There were some times when I would use them at the gym and I could walk away about 10 feet and then it would disconnect and repairing the set was beginning to become annoying. The case worked great and had a great design but the Bluetooth connection is a big issue. Sound quality was average, sounded similar to wired earbuds.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, we're very sorry to hear about this. We would be happy to help - please contact us at [email protected] or at 1-855-292-4087 AltecLansing

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. Easily sync with phone or laptop. Great sound. Only wish they could be used independent. The left is master and right is slave to it. Not a huge deal, but would be a nice feature in the future

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not suited for gym use or away from the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Buttons are extremely sensitive. Adjusting them will cause you to play/pause consistently. - Lost connections 5-10 feet away from my phone consistently. - Right earbud would lose sound while the left would go in/out often. - No noise-canceling or hear-through. - Earbuds places the right ear on the left side of the case and left ear on the right side of the case. + Stayed in my ear while exercising. + Multiple sizes of foam tips and hooks.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you very much for your feedback. We're very sorry to hear that you are unhappy with our True Evo Earbuds and would be happy to help - please contact us at [email protected] or at 1-855-292-4087. AltecLansing

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Loud with giant bass without correct earpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would update so you can skip song from the ear buds. Bass is extreme with the long rubber ear piece. I swapped to the biggest foam ear pieces and made it just right. Big sound for the bucks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing i dont like its that the battery drains so fast, that even they die. After being charge on the charging case. They also die when the earphones tell me the battery its at 20 percent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    priced for budget.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, sounded ok however felt that it required constant re-charging, may be I am use to bluetooth earbuds lasting more than 10hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice product bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product at the beginning. Nice presentation. Decent size. I tried and nice and easy to blue tooth connect and also sound. But I noticed when I made a call that only one of the earphones will work. (Not sure if is the same with other brands). I thought it was a thumbs down. But the problem was that the battery drained quickly and after each recharge the battery didn’t lasted as advertised. It did charges fully 4 times. The problem it’s I the earphones battery that won’t last.

    No, I would not recommend this to a friend
    • Brand response from AltecLansingCustomerServ
      Posted .

      Hi there, thank you for reaching out. We're very sorry to hear about this and would be happy to help - please contact us at [email protected] or at 1-855-292-4087 AltecLansing

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing! The sound quality is amazing and the charge lasts for hours. Very comfortable to wear and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pretty Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, fit good and have a case that recharges them. Put 'em in your cart and wait for a sale!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sound quality good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last more than 2-3 hours. Volume is not loud enough. Comfort is marginal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and the side is very nice stay in your ears nice

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sound and fit both. ears. Forget they are in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great battery life only downfall there a little bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable. Like how I can charge it with wireless charger. They do just last 2hr instead of 4hr. I tryed other wireless earbuds that are more expensive nothing like these.

    I would recommend this to a friend
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