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Customer Ratings & Reviews

Altec Lansing - True Evo Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 85 reviews

80%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
listening to music
  • Rating: 5 out of 5 stars

    Great music life

    Posted
    brain2028
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    love them, using google assistant to play songs is perfect, battery last all day with charger case included, great price

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Could be better

    Posted
    Sig47
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Comfortable, good sound for music. Only con is phone calls only come out of left ear

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for music, but not calls

    Posted
    WilCrai6
    • My Best Buy® Elite MemberElite Member

    The sound quality is great, I prefer ear hooks over in ear but like the ear tips that come with it. They stay in place pretty good. I really wanted to enjoy these more, but I'm giving it a 3 because for phone calls it's only mono audio. The call quality doesn't match the music quality. I travel a lot and for calls on the go this is a deal breaker for me.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Vince
    • My Best Buy® MemberMember

    Everything about these earbuds is great. They are much louder than my Bose soundsport earbuds. The different ear tip sizes assured me a great fit. The music sound is deep and rich. Siri or hey Google. Easy pairing and charging. Etc etc etc

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, MAYBE uncomfortable fit

    Posted
    Trance
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had first read the reviews which I now will no longer base any purchasing decision off of ever again. The bonus wireless base for the rechargeable case that the left and right devices set in works quite well. As per the instructions, they seem to do exactly what they say they will do., meaning when the two ear buds are fully charged, the indicator lights will turn blue for a split second, (not noticeable unless you are staring at it), then it simply shuts off to indicate a completely full charge. I noticed that since the right unit is what they call the master unit, it has a dual indicator light, (blue, red flashing light to indicate connectivity/functionality. Each ear but, has only one button on each, which for some might be quite simple to simply pause and resume music if you need to listen to safety instructions or other any important information if you are using these at an employment assignment or a job site. When you pause the music, it is quite effortless to listen to other around you, including any and all emergency notifications that might occur, as the design of the replaceable, different sizes, ear plugs will ALLOW ALL ambient noises to be understood. Even though, this headset has only one button on the device limiting direct one touch functionality, at least for myself, it was fine. I was in an environment to be able to turn it off and listen to important instructions from coworkers and management with great ese and one simple light touch on the right ear piece, which the button was VERY easy to function. No jamming in to your ear. BIG TURN OFF- For comfort in the long run, I highly encourage you to read the following. Each person ear of course will have many different physical aspects, so this is EXTREMELY important to know because this is one of the two major reasons, I chose to refund these within days. As soon as you buy them, please charge them fully. Then, so as not to inadvertently pass the mandatory return policy, there are many different gels to test out. PLEASE. Try each out for at least 1 full day for at least 4 hours constant in your ear as comfortable as possible. Unfortunately, every design ended up hurting my ear over a few hours. I encourage you to KEEP THE RECIEPT, BOX, however, depending on your specific circumstance, always get them the benefit of the doubt, because I not even lose to the know all be all of existence on being a way too critical patience. I sincerely hope this assists you on your purchase.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    All around good earbud...

    Posted
    NNM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good Sound, user friendly with easy connectivity. Was not an issue for my phone, (iPhone). Earbuds are waterproof and have a convenient charging case. These earbuds do not have a volume or track button. I purchased this item as a gift and exchanged them for a higher quality earbud that was on sale at the time of the return. The volume and track button is not a deal breaker, and the sound on these earbuds is good. The earbuds do work with voice command and can be used as a substitute for changing songs. Overall good product, just decided to upgrade due to sale and competitor quality. Hope this helps.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Wouldn't buy again

    Posted
    AstuteLady
    • My Best Buy® Elite MemberElite Member

    I bought these earbuds desiring a "true" wireless experience to enjoy music and conversation, without paying a mortgage for them; so I decided on these....BIG MISTAKE Upon initial glance at the description, these appeared to have some of the major features I desired in an earbud, beyond the basic functions that even the most inexpensive earbud performs. Well, that was not the case with these earbuds. I've owned several bluetooth products and earphones and have yet to encounter, even in the most simplistic, one that didn't have volume and music playback control. Amazingly, given the price asked for this product it doesn't perform those simple tasks. I've had these less than a year, and they've been replaced 3 times. Reason being is the connectivity on these earbuds is horrible. I've had my phone less than 10ft from me as I listened to music, and the connection is constantly fading in and out. I've called customer service about this issue, thinking maybe there was a driver I could download as you could with Jawbone that would fix the problem. However, service just sends a new pair with the same issue never solving the problem, and the issue isn't with my phone(GalaxyS8). I don't have any of these shenanigans with my less expensive earbuds. My 19.99 buds have maintained my music connection with my phone being in the house, and me outside at my car far beyond 30ft. I'm unable to even walk to the other side of the room without the connection of these Evo buds fading in and out. The sound quality is ok, but that in no way compensates for the other issues. What good is having a decent sound quality if you can only hear it SOMETIMES?? I agree with the others after a period of time these buds do hurt your ears, and only the inner ear piece is changeable. Granted these aren't the most expensive earbuds on the market, but depending on when you purchased them the price isn't minute. Had I known then what I know now I would've NEVER made this purchase.

    No, I would not recommend this to a friend

    • Brand response

      AltecLansingCustomerServ

      Hi there, thank you for reaching out. We're very sorry to hear about this and would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087 AltecLansing