Customer Ratings & Reviews
- Model:
- IMA699
- |
- SKU:
- 5968902
Customer reviews
Rating 3.5 out of 5 stars with 98 reviews
(98 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.3
Rating 3.3 out of 5 stars
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Does not do what it says it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the internet or to Alexa. Tech support was NO help. It is good for Bluetooth music played on my phone. Very disappointing overall.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, we would be happy to assist - please contact us through our social media pages!
- Pros mentioned:Durability
Rated 5 out of 5 stars
Amazingly durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this while working on a farm, dropped it a full story by accident, not even a scratch on it
I would recommend this to a friend Rated 1 out of 5 stars
Not worth the effort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few Alexa devices and I connect a shower speaker to them for Pandora in the bathroom. It works ok, but I really thought this would be a better solution to have Alexa built in. After fighting with the app, calling in the Don’t return, we’re here to help” number, and trying numerous different devices, I finally got this on my Wi-if. Once connected there were more obstacles. Pandora is not supported at all on this device, it’s completely blocked. Also it has an extremely difficult time sluggishly processing voice commands that work fine with actual Alexa devices. Sometimes a different voice comes on and says it’s “having trouble understanding things right now”. I feel like there’s a 3rd party voice interpreter causing problems. In all, I really regret setting aside time to call in for tech support. That was not a good experience, and I should have just returned it when I had the chance. I guess I’ll just consider it a plain overpriced Bluetooth speaker at this point. For that purpose it seems pretty rugged and sounds ok. I feel really sorry for anybody that paid the original $129 price.
No, I would not recommend this to a friend- Pros mentioned:Portable
Rated 5 out of 5 stars
Great speaker for a party
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker for a cookout and many other stuff like hitting the beach for the weekend and having music
I would recommend this to a friend - Cons mentioned:Alexa integration
Rated 2 out of 5 stars
Not really an Alexa device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect to the rest of my Alexa devices, but it will not play music "Everywhere". Returned and got my money back.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it on sale, less than half price. Really good sound quality, if that wasn't enough it has Alexa
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth speaker really works well and sounds very good.
I would recommend this to a friend Rated 3 out of 5 stars
nothing special get something better for $30 more
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about this! However, the app is horrible. The speaker while designed well, sucks. It won’t connect to my iPhone. Dont buy.
No, I would not recommend this to a friendRated 4 out of 5 stars
Bought as gifts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as Christmas gifts, have not tried except at store.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was too big. Didn't connect right away to wifi. Just not a great experience with it.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you for reaching out. We're extremely sorry to hear about this and would be happy to help out! Please contact us at support@alteclansing.com or at 1-855-292-4087
- Cons mentioned:Alexa integration, Number of apps
Rated 1 out of 5 stars
cant get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not user friendy, needs so many apps, cant even get alexa to work
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you for reaching out. We would be happy to help - please contact us at support@alteclansing.com or at 1-855-292-4087
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound quality. The base really booms for being such a small speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return was unable to achieve WiFi connection but sound on Bluetooth was great
I would recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Thank you for your feedback. We're very sorry to hear about this and would be happy to help out. Please contact us at support@alteclansing.com or at 1-855-292-4087
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this speaker in a small shop and the sound is amazing I feel like I’m in a concert
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear quality and on clearance it is an absolute bluetooth steal
I would recommend this to a friend Rated 4 out of 5 stars
Great for listening music out side!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like listening to music outside, by the pool or beach. Waterproof and has alxea built in!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little larger than the echo 3rd generation but my daughter loves it.
I would recommend this to a friend Rated 1 out of 5 stars
Currently Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As of 11/26/2018 This item is useless unless you need bluetooth. The only way this device currently plays music is through bluetooth. If you ask alexa to play music from your amazon music library it will say ok, playing music from your library, but yet no music plays. If you say alexa, play radio from pandora, it says, sorry pandora is not supported on this device. If you say play siriux xm it says sorry sirius xm is not supported on this device. If you say play spotify it says something to the tune of you must connect to bluetooth to use spotify, and then when you connect to bluetooth to use spotify you lose all voice control. So currently as of 11/28/2018 no music features via voice control work. Only bluetooth works.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you for reaching out. We're extremely sorry to see that you are unhappy with our Versa speaker and we would be happy to help! Please contact us at support@alteclansing.com or at 1-855-292-4087
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Taking it back!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the speaker to connect to WiFi. Called tech support and was told to call our internet provider. Called internet provider and was told to call the router manufacturer. Gave up after 2 days of calls and frustration so will be driving it 40 miles to return it at the nearest store.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there! We appreciate the review and greatly apologize for the inconvenience this may have caused. Please reach out to us at 1-855-292-4087 and we'd be happy to help!
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a easy to use speaker that is Bluetooth for the bathroom
I would recommend this to a friend