Customer Ratings & Reviews
- Model:
- IMA699
- |
- SKU:
- 5968902
User rating, 3.5 out of 5 stars with 98 reviews.
3.5(98 Reviews)- 4 Answered Questions
Customer reviews
Rating 3.5 out of 5 stars with 98 reviews
(98 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.3
Rating 3.3 out of 5 stars
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Lacks features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but you could not do the same things you can do with a Dot, spot, or echo. Also only had 2.4 adapter built in it and the music skipped or the channel went dead. All my dots worked jus fine
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, we're very sorry to see that you have had a negative experience. We would be happy to help - please contact us at support@alteclansing.com or at 1-855-292-4087.
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Sound is good but won’t connect to WiFi.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but won’t connect to our WiFi. Good thing that’s not the main reason we bought it!!
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .We're very sorry to hear about this and would be happy to help out. Please contact us at support@alteclansing.com or at 1-855-292-4087
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Does not do what it says it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to the internet or to Alexa. Tech support was NO help. It is good for Bluetooth music played on my phone. Very disappointing overall.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, we would be happy to assist - please contact us through our social media pages!
- Cons mentioned:Alexa integration
Rated 2 out of 5 stars
Not really an Alexa device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect to the rest of my Alexa devices, but it will not play music "Everywhere". Returned and got my money back.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was too big. Didn't connect right away to wifi. Just not a great experience with it.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you for reaching out. We're extremely sorry to hear about this and would be happy to help out! Please contact us at support@alteclansing.com or at 1-855-292-4087
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return was unable to achieve WiFi connection but sound on Bluetooth was great
I would recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Thank you for your feedback. We're very sorry to hear about this and would be happy to help out. Please contact us at support@alteclansing.com or at 1-855-292-4087
Rated 2 out of 5 stars
Not enough sound for its size.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works okay. I have a smaller one that’s bluetooth that works better. It was returned.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there - thank you for your feedback, we greatly appreciate it! We'll relay this back to our teams for future product development!
Rated 2 out of 5 stars
Decent speaker..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is ok, but seams to lack real fullness and base...
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you very much for reaching out - we're very sorry to hear about this. Please contact us at support@alteclansing.com or at 1-855-292-4087 and we would be happy to help!
- Cons mentioned:Alexa integration, Number of apps
Rated 2 out of 5 stars
Trouble Connecting Can’t Listen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is just frustrating. It has 3 apps that you have to use to connect. Alexa can’t understand what you’re saying. Just get a regular echo. Pros: good speaker. Water resistant. Don’t buy if you’re wanting Alexa.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hello there, thank you for reaching out. We're very sorry to hear about this and apologize for the inconvenience. Please contact us at SUPPORT@ALTECLANSING.COM or at 1-855-292-4087 and we'll be happy to help!
Rated 2 out of 5 stars
Just not very good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last week, even though there wasn't a display unit at the store, on the size and strength of Altec's reputation. After taking it home and configuring it to use my Amazon Alexa account, I was disappointed in a thousand different ways. The sensitivity of the unit is a small fraction of that of an Amazon Echo or Dot: from a distance of three feet away, I would have to repeat Alexa requests three or four times to be understood. Audio playback was deeply broken: playback was several octaves too high, so that adult male announcers sounded like Alvin the Chipmunk. And the sound quality playing music was simply mediocre: it had the sound quality of a cheap portable radio. I took it back for refund this afternoon. I don't recommend the unit.
No, I would not recommend this to a friendBrand response from AltecLansingCustomerServ
Posted .Hi there, thank you for reaching out to us. We're very sorry to hear about this. We would love to help - please contact us at support@alteclansing.com or 1-855-292-4087