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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 4K Ultra HD Live Broadcast Webcam's exceptional camera quality, producing amazing videos with a great zoom feature. Its ease of use and wide-angle capabilities are also frequently praised. However, some users find the webcam's size to be bulky, and low-light performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 608 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord that came with the camera I ordered was defective. When I used my own cord, I found the camera to not be any more quality than my $25 microsoft external webcam I've been using for the past year. I used it once for a skype call and the microphone quality was terrible and had a weird interference. Because of the faulty cord, I returned the camera. I was not impressed with the quality or the functionality, especially for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not flexible for alternative uses.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suited for desktop use, not really pleased with my desire to use for recording activities at 5 to 20 feet. Didn't work as hoped.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need a good background light, else it’s a waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera resolution is good. But, need external lighting as the camera was performing poorly in low lights. Had to return it finally.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dark picture and couldn’t get it to produce 4K quality using a Surface Book and 4K LG monitor. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4K is not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and the quality is imbalanced, this item is the worst thing I have bought all 2021. Wish I would have kept my 1080p webcam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MacBook Pro Webcam Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to have a more professional picture while interviewing potential employees, but after comparison with the built-in camera on my MacBook, I found that my MacBook Pro camera was superior in just about every way. Both the color and picture quality were better on my laptop. Not worth it if your computer camera is anywhere near decent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced, bad performance, waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality isn't better than some 1080p cameras that logitech makes. Plus 30 frames is jittery, 60 frames should be the standard. It's pricey for the poor performance, bad low light and the clarity of the output is poor. Wouldn't suggest buying this, just stick with logitech. I should have just paid the extra premium and not I have a web that doesn't even perform as good as logitech 720p webcam. Two thumbs down....=(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's no logitech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's no Logitech. I took it back . It does what it says but I needed the zoom features and other gadgets of the Logitech.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera had issues straight out the box. Would recommend the Razer camera over this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality not as promised.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm doing something wrong, but the quality of the camera is just like a regular webcam and not 4k.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zoom button didn't work and vendor never responded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because zoom button did not work. I tried contacting vendor to give them a chance to fix the wrong before I return the camera and post a negative review. I followed up with them 3 times, but they never responded after 3 weeks. I was forced to return camera.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like this webcam. Every time I used it on zoom and teams it made my image look very dark. The HD doesn’t work nicely enough. I like that it zooms but that’s a about it. It also freezes frame and I have to unplug and plug back in. Meanwhile, I’m missing the whole meeting. It’s bad so I returned it. Not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    avoid this webcam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sound. Died after 5 months. Sounded like i was underwater.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera just wanted a little more bright on the front

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    zluratek 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera and microphone not great. hard to change settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good investment. The picture was always very dark unless you're right up in front of the camera (which defeated the purpose of having a stand alone webcam). I wouldn't recommend this for anything but a well lit, office situation, and even then it's questionable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not 4k and horrible audio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t shoot in 4K, and the audio sounded like I was in the ocean. I understand why stock was completely full at the store. No point in paying the extra one hundred dollars for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never cut on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this today and tried to hook it up. It never cut on so I will be taking it back. I watched a review on Youtube and it mentioned the button not working. https://www.youtube.com/watch?v=a6nVrRUSP3M

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad in low light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is low light is horrible. I bought it to replace my Xbox one Kinect that I use as a camera. I instantly regretted it. I returned this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely dead in 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera worked great for a few months (on both a 2018 MacBook Pro and a MacBook Pro M1) and now I can't get any power to the device no matter which cable or port I use.

    No, I would not recommend this to a friend