Customer Ratings & Reviews
- Model:
- 4K50N400A/B08SVZ775L
- SKU:
- 6479707
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of setup, and price of the 50" Class 4-Series 4K UHD Smart Fire TV. Many customers rave about the amazing picture quality, while others appreciate how easy it is to set up and use. The price is also seen as a major pro, with many customers feeling they got a great deal. However, a few customers have complained about the TV being slow to turn on.
This summary was generated by AI based on customer reviews.
Awful customer service and poor product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could rate it lower, I would. I’ve had the TV for less than 6 months. The TV will no longer even turn on. Best Buy won’t stand behind the product and neither will Amazon.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DianaR. Thank you for your feedback on the Amazon Fire TV 4-series. I am sorry to year you are experiencing issues with the TV not turning on. Here are some troubleshooting tips for you to try and resolve the issue: Replace the batteries in your remote.
Use the power cable and adapter included with your Fire TV device.
If you lose your Fire TV device power cable or adapter replace them with Amazon branded equipment to ensure compatibility.
Unplug the power cord from your device or wall outlet for several seconds then plug it back in.
Press the source or input button on your remote and ensure your TV input matches the name or number of the HDMI port your Fire TV is plugged into (often located on the back of your TV).
Use an HDMI cable rated for high speed (you can purchase this separately).
Unplug your Fire TV from your HDMI hub (if you're using one) and plug it directly into your TV's HDMI port. If these steps don’t achieve more clarity in your picture, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Worth the cost for a 4k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for a standard 4k tv with built in fire TV.
I would recommend this to a friendClients happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clients were happy and very grateful for this purchase.
I would recommend this to a friendT.v.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great........................................
I would recommend this to a friendPoor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst television ever!! the linked amazon account is horrible! even with parental control the child can make orders, sometimes it goes off the air and nothing works
No, I would not recommend this to a friendBuy a different Tv and separate Fire Stick
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing ground breaking here. Picture and sound are ok but you’re better off getting a higher quality TV and buying a Fire Stick. This thing is finicky and slow compared to all the Fire Sticks we have.
No, I would not recommend this to a friendSlow and glitchy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even make it a few months. This tv is garbage. The operating system in it is so slow, won’t load apps most of the time, and freezes. Absolutely a waste of money.
No, I would not recommend this to a friendNot good purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not pair well with Direct tv stream services. Tv constantly goes in and out from picture and volume
No, I would not recommend this to a friendIssue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it around Black Friday started out great but now I can see like white flashes
No, I would not recommend this to a friendTV Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv would be fine if I didn’t have to reset it to factory default once a week. I have 3 purchased on different dates and they are all the same. It took the first one about 11 months before the settings and input stopped working properly. It is a pain in the you know what to keep resetting this TV. I wish I had stuck with a brand known for making such electronics.
No, I would not recommend this to a friendSolid TV, just needing apple play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy it, but is not exactly what I wanted. I just wish I could play things from my phone. Apps are also sometimes hard to find
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent television. I can't complain to much I'm pretty simple to satisfy.
I would recommend this to a friendTV review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was not compatible with our local cable station and we Needed it be since my partner loves regular cable.We returned This TV for one that was compatible.
No, I would not recommend this to a friendNo support from Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote quit working. After 1.5 hours on phone with Best Buy, then Amazaon, then Best Buy, etc. I need the serial number to get answers. But the serial number is only on the TV settings, which don't work without the remote. Catch 22, can't get the remote fixed without a working remote. ARGGGGGGGHHHHHHH
No, I would not recommend this to a friendLooking forward to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as the equipment is installed and we start to utilize the item, we will provide an updated review.
I would recommend this to a friendScreen trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen would sometimes have a blue line running on one side
No, I would not recommend this to a friendAmazon tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is okay, but the remote continues to stop working.
No, I would not recommend this to a friendSo happy with my fire smart tv,,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Amazon fire tv! It works so well. I have not had any freezing issues like my old smart tv. I highly recommend this tv. A must buy! I bought one for my family room and master bedroom as well.
I would recommend this to a friendYikes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left speaker was blown out had to change everything to right side . Didn’t wanna return it cause I had already mounted it . Do better Amazon/Best Buy.
No, I would not recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It switches off every 20mins. So irritating. ………….
No, I would not recommend this to a friend