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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.8 out of 5 stars with 809 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the Alexa Voice Remote Pro for its helpful features such as the remote finder and backlit buttons. Users find it easy to use, with quick setup and reliable connectivity, and praise its overall performance as an upgrade. While the voice control is a liked feature, some customers have expressed concerns about the battery life and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 809 reviews
  • Pros mentioned:
    Backlit buttons

    Rated 5 out of 5 stars

    Fire TV remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ever, is back lid and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new replacement remote is the best one I have purchased!!

    I would recommend this to a friend
  • Pros mentioned:
    Backlit buttons

    Rated 5 out of 5 stars

    Alexa remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and the fact that it has back light. I can see my remote in the dark now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked immediately after putting in the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice control and it comes with Amazon prime

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that when I’m not using it the lights came off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire TV remote from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, much better than the one that can be ordered that is the "recommended" remote for the Fire TV. Found that depending on how long one pushes the power button to turn the TV off, it will go into either mute or power off. Did not find that feature in the manual. Oh, the manual "pamphlet" is written for people with 20/10 vision I had to use a magnifying glass to read it. Yes, people still read manuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Tv Remotes have improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new remotes are great! The buttons all light up when the remote sense it’s being picked up. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product… easy to use… picture quality is great…this is by far the best fire stick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire stick pro remote and customer service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for original fire stick, but was not in stock. Employee that I asked for help said the just handed me the pro remote. And when I said realized it I asked if it was compatible and the guy told me yes. However, it is not pairing up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made. Feel slightly heavier than the remote that comes with fire stick. Easily pair with fire stick Tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to alexa controllers connected to my tv in case i misplace one ^_^

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If it ain't broke don't fix it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 2 versions of the pro remotes. The first one has the prime video,Netflix, disney plus and hulu buttons. The second version has prime video, Netflix, direct tv and peacock button which the last 2 i don't really use. The first version was perfect for me. If anything make all the buttons customizable to your needs. But other than that good remote just really irritating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FireTV Remote Pro is a great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. The remote is very easy to set up. It works seamlessly with my firestick. The Backlot buttons are great when watching late at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing Fire Stick with Brilliant Backlight – Wort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Amazon Fire Stick with backlight from Best Buy, and I couldn’t be happier! The setup was incredibly easy, and the backlight feature adds such a vibrant, immersive experience to my TV watching. Streaming my favorite shows, movies, and even gaming content has never been smoother. The Fire Stick is fast, responsive, and integrates seamlessly with Alexa, making navigation a breeze. I especially love how the backlight creates a cinematic atmosphere in my living room—it’s like having a mini theater at home. Best Buy made the entire shopping experience effortless. The staff were knowledgeable, friendly, and helped me pick the right model for my needs. Shipping was fast, and the product arrived perfectly packaged. If you’re looking for a top-notch streaming device with awesome features, I highly recommend the Amazon Fire Stick with backlight. Best Buy continues to impress me with their selection, service, and quality products. Five stars! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Backlit buttons, Ease of use

    Rated 5 out of 5 stars

    Get one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old remote that kept killing batteries. The backlight should be on all firestick remotes. Didn't know that was a thing for these little remotes until I got this. Easy to pair and enjoying it already. I almost want to replace all the remotes with this one but no need yet lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    It works like a charm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm. Very little setting needed to pair it with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit buttons, Ease of use

    Rated 5 out of 5 stars

    Awesome remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good remote, works well with fire tv, and was easy to set up, working within a few minutes out of the box. Backlit buttons are amazing when watching tv in the dark, and the Find-My-Remote feature is great for when it dissapears.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote finder

    Rated 5 out of 5 stars

    Love this remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. Hard to lose as all you have to do is ask Alexa to find remote and it pings and viola no more searching. Absolute game changer and worth every penny. Will buy more!

    I would recommend this to a friend
  • Pros mentioned:
    Backlit buttons, Connectivity, Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair up and use. Work good with the firestick we have and liked the fact it lights up.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit buttons, Overall performance, Remote finder

    Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade in every way over the standard remotes. I love it and it it backlighted which is super nice and the find my remote is a blessing with kids

    I would recommend this to a friend
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