Main Content

Customer Ratings & Reviews

Amazon - Amazon Tap Portable Bluetooth and Wi-Fi Speaker - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 841 reviews

93%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 841 Reviews
  • Rating: 1 out of 5 stars

    Hands free does not work Sept 2017, no pandora

    Posted
    Bestbuynickname

    I feel like I have been completely lied to about this device. Despite reviews claiming a hands free mode that does not exist in the settings. I just downloaded the app for the first time today and there is no hands free option to enable in settings. And Pandora said it's not available in the US on this Amazon tap. Thanks for ruining a birthday Amazon

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    As a Prime member, this is ideal for me

    Posted
    TempeDiablo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have grown very accustomed to having Alexa around. There are new skills added on a very regular basis. I really enjoy just pressing a button and asking for a song/radio station/podcast to be played. I also enjoy having books read to me, since I'm not much of a reader. The setup was super simple, so simple that I wasn't sure that I was all ready to go with such minimal effort. The battery life is very long and the speaker suits me just fine. I feel that there is a bright future for the Tap and I am going to enjoy trying more things that this gadget has to offer. I'm not sure I "needed" this item, but I can't imagine not having it around now. So pleased with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but not great

    Posted
    MikeB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this after I bought the Amazon Echo. This was actually an impulse buy. I saw it and bought it not reading any reviews on it, because I enjoyed the echo so much. It does everything the Echo does, but the sound quality is not great. When you're playing at middle volume, it's ok. The lows are there but doesn't sound good. I'm guessing I'm comparing it with the Bose mini soundlink. When you set the volume high, the bass is almost non-existent. The mids and highs are loud with the louder volume. Another difference is that with tap, you have to press the mic button to start saying commands where as with the echo, you can just say the wake up word and it will start listening to your commands. I do like the fact that it's portable. Because of that, I'm on edge of returning it and holding off until maybe another model comes out with better bass.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazon Tap brings a new meaning to portable music

    Posted
    eopp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Amazon Echo is great. But it is stuck at home. Amazon Tap on the other hand goes everywhere. In the short time we have had ours, we have brought it to Sweden, Portugal, the lake up north and friend's houses. It has served as a music host at card games, answered questions and added things to our shopping list. It is easy to set up Amazon Tap to a wifi network using the Alexa app on your smartphone. You can also easily pair several devices to the Tap via Bluetooth. What really makes this device great is that the cloud based software is continually updated. New skills and capabilities are made available on a regular basis. Amazon really hit home with the Tap as the voice interface is so easy to use, and the portability makes it a great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Use it everyday

    Posted
    thoroughlymorgan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We already have an echo so I didn't think we needed the tap and procrastinated getting it. Now we use it everyday -- mostly to stream Amazon prime, TuneIn, or Pandora channels. It is funny how the latest technology sometimes brings us back to where we were when I was a kid -- having a "beat box" to carry around room to room and outside. We use the tap as a 2016 version of a "beat box" that is much smaller, rechargeable, and way easier to tune! And with side benefits of controlling our lights, HVAC, and with Alexa onboard ready to answer the random trivia questions. The sound quality could be a bit better, but surprisingly good. Adjusting the volume isn't as easy as it should be. The battery lasts a long time and its a snap to use a bluetooth speaker as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fun and Useful with Great Sound

    Posted
    Happytekki
    • Verified PurchaserVerified Purchase

    As a bluetooth speaker, the Tap rocks! The sound quality is excellent, plenty loud when needed, and excellent quality with no stutters in streaming. I bought this one instead of the Echo because it is portable, and I can lug it from room to room. The charging stand is very convenient, and the Tap stays there most of the time. Having to press the button to activate each of the voice commands is not an issue for me, but is something to consider. (If you want hands free use, you may want the big brother Echo device, which is hands free, but tethered in place by a power cord, so not portable). The feel of the Tap with the black fabric cover is nice, and will not slip out of your hand. The fabric is like tough upholstery cover, so it won't stain or be easy to damage, but is quite attractive. I am glad they did that, as bare plastic would be easy to drop. I found it easy to pair with bluetooth and wireless, and it works as advertised! I mostly just use it for playing music and asking Alexa silly questions for fun! I occasionally use it for shopping lists, which shows up on my phone, and checking the weather. Who knows what the future holds,when I have time to sit down and really learn all that it can do? I understand that Amazon plans to add more Alexa skills all the time, and if one got into smart house control with compatible products, the Tap would eliminate all remotes, which I already have too many of. I think it is a really fun, cool item, and I am glad I got it! It is so much fun to use voice commands instead of typing, especially the tiny smart phone typing ! I could get used to this! I have the Alexa app on my phone, which allows certain voice commands to show up on my phone, like shopping lists, to do lists, calendar. The Tap can also check traffic, weather, movies, etc directly through Wi Fi, no phone needed. However, the Alexa phone app actually helps you figure out what you can do with the Tap. The Tap can read Audible and some kindle ebooks to you as well! BTW, I haven't had any problems having it understand me, which is amazing, since I grew up in Texas and expected a problem with my accent. Obviously, this item is ideal for people who are Amazon Prime members, so you can stream Prime Music, although it also streams Pandora and other music services, and does many things without any connection to Amazon. I guess the most unique thing about the Tap is its ability to stream wi fi music directly, without a computer or phone driving it - that and the voice control. I have paid more for smaller "just" bluetooth speakers, so to me, this was a super deal, and continues to be a source of fun and entertainment!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Now I have a Tap, too

    Posted
    jlivar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have the Echo and a Dot and now the Tap, too. My only issue with the Tap is that I got it after the Echo. This means that by the time I got the Tab, I was already used to just calling out commands or questions to my Echo. Of course with the Tap you have to physically get up and touch the Tap. I think if I had first started out with the Tap and having to touch it, it wouldn't be so difficult now for me remember to tap the Tap. But it is a habit to just call out now. So I wish I'd gotten the Tap first and then had graduated to the Echo. Try the Tap first. You might decide you don't even need an Echo. You definitely won't be disappointed !!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazon Tap is great!

    Posted
    MovieGuyOH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Amazon Tap is a great device. The device has very good audio quality despite it's small size. The biggest difference between this and the larger Amazon Echo, is that you have to press the "microphone" button before the device will listen to you (which is great for people who are concerned that the Echo is always listening to what you say). So far, the battery life has been great. With the Alexa app, it is very easy to connect this device to different Wi-Fi networks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good sound quality, love the bluetooth

    Posted
    Cyclist
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Perfect for my office. Combined with Prime, you've got music to last the week without hearing anything repeated. Bluetooth lets you take it outside if you've got good signals.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazon Tap

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love my Tap better than the Full size Echo plus. The tap has better sound, can be carried to pool and can Bluetooth to my MP3 player!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's all about Alexa but not about that bass.

    Posted
    Crom23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works great to control Alexa when she understands you and has good battery life but sound lacks bass except at low volumes. gets very loud at least. Easily connects to Bluetooth.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Device Made better with Sofware Update

    Posted
    RVCOS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I already own the Amazon Echo, so for smart speaker, it is one of the most handy devices out there. There is so many things you will find that you can do with it and the list keeps growing. Since the software update that allows you to use "Always On" voice commands like its big brother, it has become my go to device. Pros: - Wireless Bluetooth Smart Speaker - I take it to work and use it in the car, even when I travel for work - Sync's up with my popular music aps (Spotify, Pandora, etc) - Alexa is very responsive and can answer your questions quickly - The best Alarm Clock - I sync up with audio books and will use it on long car rides or business trips - Speaker is able to get loud - Control smart devices like lighting and my ecobee - Option to turn Off/On voice commands, can use tap button instead - Very long range for voice commands Cons: - Only single band Wi-Fi 2.4Ghz - Battery life when using "Always On" voice commands is short - Speaker quality is sub par for music compared to other Bluetooth speakers Overall the usefulness of this device is near perfect for my needs, with only minimal cons. I use this device pretty much every day and is small enough to make for an excellent travel companion. Tip for BESTBUY: You should carry cases for this device as I had to get my protector elsewhere

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of a kind

    Posted
    PapaC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    There may be speakers that sound better or there may be bluetooth speakers that have better battery life. But, there are none that combine great sound, decent battery life (have used them for a full day on battery), AND throw in Alexa voice control in one package (until maybe Sonos) It's nice to be working in the yard and tell Alexa to play something or pause something, especially if your hands are dirty. But it's AWESOME to tell that same speaker "Alexa, turn on the yard lights"...... I bought one for each of my daughters as gifts!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, Cost-Effective Echo Device

    Posted
    Vol865
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the Amazon Tap when it was on sale. I already had the Amazon Echo and the Dot. The Tap was a pleasant surprise. Speakers aren't as strong as the original Echo, but the sound quality of voice and music is more than acceptable. TheTap will do virtually anything that the more Expensive Echo can do – including hands-free voice commands. Plus, it's portable and has a wireless charger base, so that it stays charged. It is easy to set up if you follow the instructions carefully. It pairs with your home wifi network, and can also act as a bluetooth speaker when paired with your phone or other audio source.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice alternative to the Echo

    Posted
    LooLoo777
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Tap is essentially a smaller version of the Echo that has Alexa capability like Echo does, but also doubles as a portable Bluetooth speaker. You do need to tap it to ask Alexa to do anything, but otherwise it works the same as Echo. I prefer the Echo, but the Tap is great for college students and those who just want to supplement their Echo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The most versatile of all Amazon Echos

    Posted
    RickR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Full disclosure. I own five Amazon echos including a few Dots as well as this Tap, so obviously I'm a fan of echoes. Honestly I couldn't figure out from Amazons marketing and the online review how the Tap fit in as compared to full blown Echo and the Dot. I kept thinking it was limited compared to the Echo and the Dot because you had to Tap the button to ask it question. However given that it's completely portable and runs for up to six hours on a charge it makes sense that it would wast battery if it was always listening for a voice command. IMO, the Tap sounds just as good and maybe even better the the Echo in a much smaller form factor. Since it's portable it's probably going to be sitting next to you any way so tapping to ask a question is not really an issue and in someways is better when you have a full table as you can control who gets to request music. My friends and I get into fun wars asking for different music on the full blown Echo but it can also get a little annoying when someone plays Michael Bolton over my Bruce Springsteen. Bottom line just as good of sound as the full blown Tap in a portable and smaller form. Very Happy with all my echoes but this may be my favorite.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    VERY PORTABLE

    Posted
    Sig20guy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This speaker's forte is it's drop and charge ability. It does connect with no issues to whatever you have it paired with. The sound quality though is ok...Def not very loud and lacks the lows. But for a small portable speaker which is not expensive I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Sound in a Small Package

    Posted
    TuxToaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Amazon Tap puts out an impressive amount of sound for such a small device. A few things to note if you're not familiar with the Tap or haven't seen it in person: - It's roughly the size of a glass of water - By default, you do have to press the microphone button to talk to Alexa, but as of an update released on Feb 17th, 2017 there is an option in the Alexa app to make the Tap always listen without pushing the button (at the expense of battery life) - The speaker grille is not metal, though it looks like it in pictures. It's a mesh fabric, similar to what you'd feel on the end of some speaker grilles and micrphones. It's firm and comfortable to hold, but if you push hard enough it does flex. - Using a sling or other case will most likely not allow you to use the charging dock, as there is very little room between the tap and the dock for any kind of case. - You can charge the Tap using either the included dock or by plugging any micro USB cable (one is included) into the back of the speaker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hands Free Is For Me

    Posted
    ColemanJames
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is one of the best pieces of technology I have purchased. I could make phone calls come a plane music, turn lights on and off, etc. No limitations with this baby.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great speaker

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great speaker with quality sound for any size room

    I would recommend this to a friend