Black Friday is hereNew Doorbusters added. Ends 11/29.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 85 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the Echo (2nd Gen) smart speaker, particularly praising its sound quality and ease of use. Many appreciate the speaker's design and color options, finding them aesthetically pleasing and elegant. Positive feedback also highlights its compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
  • Rated 5 out of 5 stars

    Excellent Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Amazon Echo devices. I have a Echo dot and wanted to try this new Echo. My choice wasn't in vain and I like it and you will like it too. I think the Silver finish looks better compared to the fabrics and the wood/sandstone finishes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from our gen 1 echo. What a difference in the sound quality! Love the wood casing too, very elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Amazon echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second echo the silver is a great color they are very with my children great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Echo Stereo Accessory

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an Amazon Echo 2nd Generation about a year ago and enjoyed the full sound quality from the speaker. I later decided to purchase another Amazon Echo 2nd Generation and see what the Echo Stereo Pair feature was about. Not only does the speaker pair make for a realistic surround sound effect but that the speakers will balance the volume out between the 2 speakers during playback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works with updated software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better improvement in sound once software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice color great sound easy set up. Alexa is great

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Nice sound and size...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a nice sound and it's a little smaller than the previous one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the Echo. We have 4. Each one setups a little differently than the other. Not sure why. App glitches most likely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs an Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dying to get myself into an Alexa for a while now and Black Friday was the time to get it! I love it, makes listening to music, checking the weather, and other little tasks so much easier! If you’re looking at starting to upgrade your house to a smart house, Alexa is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade from the Dot!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! I don't need to pair a speaker with this one because it sounds great by itself! Very well built and solid feeling. Has some weight to it so I know that makes me feel like its a better quality speaker! And the walnut color makes it blend in with our decor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the product but the communication with representative is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wood finish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes everything that’s excellent about the Echo speaker and makes it classy for those who want a more elegant look. Totally worth the slight premium to buy this version of the Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ECHO for Xmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for parents for Christmas. A great gift even if you aren't tech saavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa in the basement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this Alexa in the basement and now we can control LIFX bulbs in our ceiling. A very straight-forward and easy process. Our next goal is to add other devices to control with Alexa. Great device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my Amazon Echo 2nd Gen, and I do regret for not buying this amazing speaker as soon was released to the public. I recommend this item to anyone who really like the new technology era!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter in law for Christmas. She loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small with a Big sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Amazon-Echo 2nd Gen. The sound is really good and I play music on it nearly everyday. It is also nice to use the timer when I am cooking or even doing the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One for every Room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became our third unit for the lower level. No more yelling down the stairs to let my husband know that supper is ready! The Alexa devices have proven to be more useful than a standard whole house intercom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker and user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching The Amazon Echo and the Google Home equivalent, I decided to go with the Echo since that one was recommended for Apple users. I found the set up to be easy and very user friendly. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and easy to use and connect to my other devices.

    I would recommend this to a friend
Sponsored