Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a person with dementia and playing music is very calming to him. He can ask Alexa to play music from the 50's and it brings back good memories for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. On one of my echos, I seem to have to regularly unplug and replug in the device to get it to connect to my network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Echo is one great home device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest daughter had one and I really liked it, so I bought one. It's very informative, and it's entertaining. Also, lots of songs, games, and easy to set alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few dots, and decided to get the Echo. This thing is awesome. The sound from such a small speaker is amazing. I will probably buy more of them to replace the dots.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an echo dot and sounds way better. I got it on sale and ordered from Bestbuy online. Great deal! Speaker sounds amazingly good for its size and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice interface for a computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo comes packed with several "skills" ready to go out of the box. Integrated easily into my network and other on-line capabilities to deliver music, news summary or weather very easily. It can also be taught additional "skills" that you can easily build or grab from a shared library. Only going to get better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sound on this speaker. Love that it connects to my other amazon speakers for all around sound across the devices in other rooms Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa for my Dad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this gift!! Perfect for my dad to listen to music. He can even bring it out to the shed while working & garage while cleaning the car. Easy to move! !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice updated look to the Echo and performs well. The sound has improved bass from the 1st generation, although the volume is not capable of going quite as loud IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little speaker. It produces great sound quality. I have 3 of them at my place and love how you can sync music to play on all three at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great upgrade from orginial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The generation 2 echo sounds much better than the original and you can definitely notice an increase in the bass. I am a hug fan of the echo and own 2 dots, and one gen 1 echo, and 1 gen 2 echo. The only drawback with this echo is it seems not to understand what i am telling it to do as well as the original did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and hears from two rooms away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to really use Alexa. So far, though I can play the music of my choice and the sound quality is wonderful. She can't answer many of my questions, but I hope I can learn more so we can talk easier. Music, alarm, weather, time, local news, and specific musical artists.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying Alexa. She can play music we request, radio stations we request, give us the weather report, and even tell jokes. Questions we use to google, we now ask Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best speaker you can find on this price range, adding that its main purpose is to be used as Amazon Alexa, its sound quality is really impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add to my Alexa system. Out of all of my Alexa speakers, this has the best speaker system with deeper bass. Add this to Alexa, and you get a pretty powerful gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift for my granddaughter. Even my 3 year old grandson can get Alexa to play his favorite music.... Harry Conick Jr. and Trombone Shorty!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves it! She loves the grocery list aspect. She is constantly listening to music on it! It is the best present I’ve ever gotten her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Took a few minutes to show them how to use it. They call me daily and tell me how they love Alexis, or Alex hahaha I keep telling them it’s Alexa.. lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun new toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving for a gift. Hear they are fun to have. I've always wanted one myself and hope to get one for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use & Entertaining!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and unlike Siri this piece understands a person with an accent and very well actually. For the price it's a good deal. Very entertaining and can be educational as well.

    I would recommend this to a friend