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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo plays music. It is worth purchasing the music unlimited through Amazon. Alexa doesnt know as much information as Google Home. I use Google through my phone and it is able to answer more questions than Alexa. But, Alexa is able to connect to your TV Amazon Fire Stick. You can tell Alexa TV commands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker!! Sounds great and looks good in any room. Quality is excellent! The only downside is it searches all the time which means it used a lot of data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my cellphone Alexa app, setup was quick and easy. Very useful as alarm clock, no more fiddling with buttons on a clock! Will try more features as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Performed as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second Echo to use in my kitchen. It works well and I can play simultaneous music with my other speaker. I like that Amazon is always adding new features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love, love, Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a prime amazon account and now it’s so easy to order things on there. Everyone should have one or more of these in their home. I am definitely going to purchase other one .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker sound great! Just what I need for around the house. Very responsive to my voice and I love being able to switch music or whatever in a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original echo... I thought it wasn't loud enough so I switched to the google mini... Then, I was introduced to this second generation... Best upgrade yet...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best way to enjoy music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things I have ever bought! Love being able to walk into a room and hear whatever kind of music I want! Great to use out by the pool also!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well with the Phillips Hue bulbs but you have to word your commands in a certain way. Kids love asking Alexa for jokes and stories. Sound quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    helpful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexia device is very helpful. Once you link this device to your smartphone, it enables the creation of to do lists, grocery lists, make phone calls, weather projections, and many other useful projects. If you live alone, it is like having a pleasant friend who wishes you "Good morning,"

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Echo as a gift so I can't say I know how well it works, but I do buy the Echo Dots quite frequently, either for myself or as gifts, so I like Echos in general and this particular model is bigger, so I imagine the sound is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa was easy to set up. My computer is an older Windows laptop. It took some time to sync it to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing features, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 1st generation echo and this 2nd gen echo provides more features and has much better sound quality. I’m still getting to know the 2nd gen echo but overall it’s great to have if you want to listen to music, connect lamps or other things using connectable plugs and many other features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves to talk to Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo.. I bought this to replace two speakers that went out. The sound quality is great. I’m going to buy another one tomorrow so I link them for sound around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can ask so many different questions and Alexa always has the answer. Sometimes I think I am getting lazy. I don't get up to set up a timer I just ask her to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Affordable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product for what our needs are. We don’t use this to control house, only to listen to music, and other media things. Sound is great and style look is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow everything works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great addition to any home. Connects to almost anything that plays music and more! I like getting weather reports when I first awake the hearing the morning news updates!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Gift Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for our company holiday party for a gift exchange, the person that received the gift was happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with other small appliances

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo works well with other small appliances. It makes life easier and more efficient. Love the product and definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo Gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all the Echos and it's definitely my favorite. Not as large as the first one I bought and I like the sandstone color better than the black. Sound quality is top notch.

    I would recommend this to a friend