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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good everyday Unit!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good sound quality and have eight items hooked up in the system. Much better quality than the echo dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my father. All he does is talks to alexa about the music he wants to listen to. But it's still really fun to interact with!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smar speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 4th Echo + 3 Echo Dots. I have one in almost every room in the house and playing music on the everywhere group is a huge benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play music but it does a lot more than that. We use it for reminders, lists, alarms, knowledge fact questions etc. she is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a gift for one my granddaughters. She and her friends have all enjoyed listening to their favorite music and asking Alexa questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are loud and will fill a 20x20 room perfectly. You can be in another room and tell it to perform a task and it hears you. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting the weather, sports scores, listening to music. I didn't think I would use it as much as I do. Now I don't know what I would do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an amazon account, this is a must have! It will coordinate your life, play your music, turn on your lights and make phone calls!! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 3 out of 5 stars

    The first Alexa purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first one I purchased this was okay design ok working okay. Can’t compare yet. after reading the reviews I went and bought the 3rd gen haven’t received it yet but I’m stoked since I heard it’s a lot better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Echo for the house. With the Amazon Music, I can stream in all areas of the house. They sound better then my 200$+ Bluetooth speakers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    How can we live without Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have in any household. She has an answer for everything... where was she in my college years? installation quick and easy and excellent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this, I use it for my alarm clock, and to play music playlists. , but it does do much more! I own 2 of them one in bedroom and one in living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this product is outstanding. It sounds like layered expensive speakers all stacked on top of each other!! Amazing, The family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My life just got easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and I have purchased many to pair up with .the whole family loves it .....super funny when your asking questions and easy to understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and always fun to talk to Alexa. A few internet connection issues, but otherwise good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most trending device for future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo is the best personal assistant device. It always comes up with new skills from third party developers. this device is clearly meant for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my parents could listen to internet radio stations. The sound quality is pretty good and they are happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my house and the family loves it it can control so many different thing. Examples Nest, Ring, Hue, ADT Alarm and so many more I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. Don’t waste your time with the Dot. This is only 19 bucks more and you can add them to each room for multi room music. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our echo. Everything about it is useful. We control our smartphone tech, play music everywhere and use them as an intercom system in our house!

    I would recommend this to a friend