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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 6,074 reviews
  • Rated 3 out of 5 stars

    Wish it would work with my apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine to play music on but I wish it would work with my apple products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Echo - Like An Old Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first remotes were your children. You all out to them while watching tv to change the channel. Amazon Echo has replaced the child and allows access to a lot of information. Have been a user and love it. Somewhat difficult to install for a non techie. But if you have average technical knowledge, you will ultimately get Echo working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound n Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound in smaller room, love all the skills to control my home automation, get weather and news. Also great as an intercom with multiple units around our house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great intercom system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the house along with dot and both are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is extremely easy to set up and sounds great when playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo sounds great!! Tells funny jokes, is intuitive. Highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Alexa devices, but this one is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time with one of these Alexa speaker. Sounds awesome !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great we love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a charm even plays radio stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well. Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up and works well, as expected. Looks nice on counter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe what sounds comes out of that small device. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great stylish a++++ easy setup . We had it up and running in mins

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this free when purchasing our washer and dryer. The kid love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and is super smart! Got all my lights hooked up to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so much better than the last version. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes having a smart home so easy! Went and bought a second!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking and sounding gadget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and sounding gadget. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this in the master bedroom to listen to music. It’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what you think it is, nothing more and nothing less. However it definitely looks better and sounds better then the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second gen better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s suppose to. Sound is much better vs the first gen

    I would recommend this to a friend