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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works well, Excellent sound quality, looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is having a great experience with speaker great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the sound. Works well. Can be very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and Alexa picks up everything so clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Alexa , sound is amazing for such a little gadget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at the local store took it home I could not get it to connect Returned for an exchange Second one connected right away Great for playing music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playing music. It worked perfect for his room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in many locations. Great Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great experience so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has lived up to it's billing so far. It has been very responsive and has a good speaker for music. I find different things it can do everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound answers every question I need would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this to play music in my kitchen. However after playing with it for a bit I found myself using it for much more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for son!He loves it and has great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. And has great sound for how small it is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Searching without moving a muscle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can ask a question the moment I think of it and don't have to log on to anything. Love Match Game and Who Wants to be a Millionaire.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Decent speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is the perfect timer and alarm clock but sometimes doesn’t understand commands . It is an average quality speaker when used to play music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of this alexa is much better than the Dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo 2nd generation is fun to own. I play my Prime and Sirius music easily. Set-up was a little difficul. I had to call Amazon who helped me through issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little lady plays music perfectly in my bedroom. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does a very good job. Easy set up and reliable use

    I would recommend this to a friend