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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,074 reviews
  • Rated 5 out of 5 stars

    Sweet product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am very happy and surprised at what this thing does !! Very helpful and convenient to have around .. Grrat product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow, Smart Home Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say in words how much I love this Product. I have set up several items in my house right now including Lights, Thermostat and Television. The wife and I having so much fun! Best Buy Service was awesome and they made the experience that much better. If you have not purchased one of these yet "what are waiting for"! And buy it at Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool for launching your smart home project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo is the must for you to kickstart your smart home project in 2018! Love it and I'll keep buying more Alexa family gadgets :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love anything Alexa. We purchased this for our boys room. Love the ability to use as an intercom and play music throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Canon cameras. I like photography and Canon are the best. Manual or automatic they are excellent!! I bought the EOS T7i, because has WiFi and I can use the lens I had before with my EOS T5i, I love this new one, my personal Christmas gift . Best Buy give me an excellent price!!! Thank you. I’m your loyal customer ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so fun for the kids. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great sounding music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and Alex follows commands from across the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my grown children for Christmas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be an excellent idea for our boys and their entire family can use it. I hope they like it as much as I like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker surprisingly sounds great. Very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for family members and they were happy with how user friendly it was after setup. Very easy setup via the app. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    95 year old loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 95 year old father who has no vision in one eye and poor vision in the other. He manages to navigate a TV remote but fiddling with a radio is more of a challenge. After a few minutes of being shown how to speak to Alexa he's been playing music, getting the weather, etc. I should have thought of this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound easy setup connected to my other 3 really easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A wonderful gadget, and good speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo devices are all very handy with Alexa. This one has better sound for listening to music. I now have two of this model and easily set them as a "stereo pair" for listening to Amazon Music in my small living room. They sound great to me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Controls lights with easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Echo, Double the convience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started adding games to my Echo, so laying in bed has become entertaining to play 20 Questions, or a choose your own adventure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, good sound on the speaker....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has come up with another great product. Alexa is very responsive and combined with my Amazon music it is a good time for all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo + Alexa = Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fantastic! Picked one up for the wife at Christmas. Thought she might roll her eyes at another tech gift, but She LOVES it. She gets her flash briefing every morning, listens to music (Spotify), plays games and now working on home automation (Hue lights, TP-Link Switches, smart thermostat). The entire family loves this system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, very helpful for many Every day routines, speakers sound great, clear music ,easy to program for lights and news stations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost like having a personal assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the sound while playing music. Not super loud but comes out sounding good. Not a lot of bass, but I wasn't really buying it for music. I wanted something that sounded better than the DOT. Picks up my voice from across the room, and does everything I thought it would. Great with the Phillips lights and the Eco-bee thermostat.

    I would recommend this to a friend