Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a must-have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never understood what the big whoopla was about these until I visited my brothers-in-laws home for thanksgiving dinner. After that I HAD to get one. So glad I did! Having this Alexa speaker is absolutely wonderful. Music, facts,news and weather at my command. I love it! The music sounds fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift was pleased additional bonus item was included at reduced cost. Shipping was fast and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Alexa the other day and i live it you can listen to anything/ ask anything you want and it will find it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up as computer speaker via bluetooth for my roommate's desktop. As my mother ages, it's nice to simplify things for her. She can ask Alexa to turn on things like lights and TV or even play Springsteen. Now just to get her to stop calling her Lexie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have the regular Alexa. ECO 2nd Gen.This is not a stand alone unit. Will not work except with the main Alexa. It's a companion for Alexa. Have to take back. I would only rec. to someone that already has Alexa.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing technology

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Echo as we wanted to downsize our collections of dvd's and cd's. Once you store your songs on the Echo it will bring them up and play once you ask for the song to be played. Very happy with this purchase. The monthly cost of $12.99 is minimal for the service you get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun for the grandkids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this more out of curiosity than need. Got a smart plug in store and used it for the Christmas Tree. Grandkids are having a blast asking Alexa homework questions, playing music, asking for jokes and weather and controlling the tree lights. Kept them busy and amazed really a fun product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd generation Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buying this 2nd generation Amazon Echo for my nephew. I enjoyed the first generation Amazon Echo with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom, so when she is cooking or has a question she can ask Alexa. She is enjoying it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. The streaming limitations across multiple devices with amazon music is somewhat frustrating, but outside of that the kids love it for school questions and Alexa is constantly improving functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the kids for Christmas and I know they will enjoy asking it for information and upcoming events.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 4 out of 5 stars

    great smart speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very stylish. Response time with voice command is quick. Speaker sounds great and has a decent volume for an average space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a Christmas present, we were looking for something to sit in our home and mainly Play music, and settle arguments by answering random trivia questions. The sound from the speaker is absolutely fantastic, and Alexa does a very good job of answering most every question we throw at her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Echo devices, I especially love the fabric on this one. It blends in much better than the plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described for the most part, voice commands sometimes need to be repeated because it doesn't speak drunk

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the one I had , cause I thought it got fried during a storm . But come to find out it was the surge protector got got fried. So I kept it for the bedroom . We use it all the time. And it sound excellent . Going for the Alexia studio next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You name it this can do it. I have the tap and love it and now this to add on to will be even better. Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was a cheaper option compared to other smart speakers. So far, I like it. It's neat that I can control my lights and other accessories with it. I just wish the sound quality was a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart home is amazing I bought the echo dot, echo, with my new Phillips hue and dot and they work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for music and alarm as well as controlling lights. The search engine is not as good as google, but overall great!

    I would recommend this to a friend