Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,074 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great fun and hands free.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazon Echo - Second Generation is excellent. Alexa is like having a person who is there just to please me. It tells me the time, plays my music, shuts off my TV, gives information when I request it & all I have do is ask. Don't think about it. Just buy it & have fun. I love it!!!
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
I Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anyone who is into high tech gadgets won’t be disappointed with the Amazon Echo smart speaker with Alexa. The sound quality is great for music and you can get pertinent daily information such as the news, weather or traffic without having to touch your phone, newspaper or the TV.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Hope he likes it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my husband for Christmas present and hope this is what he wants for there was more choices
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second Amazon Echo in our home. It simply makes life so much easier assisting in little tasks!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second Amazon echo. They are very useful and love using them as an intercom system in our house.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Great Technology!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great convenience. There is so many ways to integrate Echo into daily living. Buy it, you’ll love it!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great speaker for music
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This echo acts as a great speaker for music as well as an alexa to speak with. It can hear me tell it commands from across the house with no issues. I have not had any issues with this device just works and works well. This was my second one i purchased and ill get more.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Bought for a Christmas gift
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have several dots, and a show. We bought this one for our father. It is working great so far. Sounds good, maybe not as good as the original echo, but well enough to be a stand alone speaker. It does hear our voice well, from the other side of the house. Maybe too good at times. Good otherwise.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Another great Echo!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In general, I love all of the Echo devices (Echo Dot, Echo Plus, Echo - 1st & 2nd generations). They are helpful, but, when you start adding skills, that is when they really shine. The integrations with other products enhances both the product and the Echo. Love them.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Gift
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave this to my mom for christmas and she loves it. Still discovering all the features, but so far so good.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Santa's helper
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this as a gift and the recipients love it. . They look forward to the Jeopardy question each day.
I would recommend this to a friend
Rated 5 out of 5 stars
Fun to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazon Echo is a hands-free speaker you control with your voice. Does everything as described. Works great.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Love the sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound. Love that I can blast my Amazon Music. I also love the connection with my Dot.
Some weird things though...makes an occasional call I didn't ask for and plays Amazon stations, spontaneously, that I don't ask for. I guess that is really not unusual. Overall I love it.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Rated 4 out of 5 stars
I am in wonder of the potential of this device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
With this device I don't have to walk around the house with my phone on me.. This device answers my questions.. Controls my TV.. Reminds me of upcoming appointments.. Plays music.. Truly a glimpse of the future
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great for older persons
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my 89 year old mom as having problems reading and using her smart phone and computer. She can ask for time, weather, use as a timer, alarm, to make phone calls, even to entertain herself with music or some random question. Sound fills her living room and into the kitchen area really nice. I even got a 'Dot' for myself for some of the same reasons, especially music as in a poor radio reception area. I even got one of this same model for my Nephew
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Best assistant ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best gadget to have in any home. It allows virtually hands free automation of so many devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Fun Item
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fun item to have around the house. It will provide go is of entertainment for the whole family.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Love the sound.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Amazon Echo is super. Easy to set up, sound is excellent and it looks good, fitting in with the rest of the decor.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
perfect!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as advertised! If you think you are going to get booming sound over this, stay away. However, it is a HUGE upgrade over the Echo Dot gen 2 I had in my family room. I purchased this when Best Buy had a killer sale on Echo products. Never buy at full price!
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome for every household.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love to come home and ask Alexa play.... music, tell me a joke, weather, etc. She is great has endless capabilities. Just love everything about. I want to purchase "light on" capability. Love ready monthly reminders about Alexa.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric