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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my voice assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, able to hear me and understand from reasonable distance. I'm not too demanding with my sound system, but for me this echo has great sound. I also bought an echo dot and you can set up all of your Alexa devices to play music at the same time. (I connected my Spotify with Alexa)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo (2nd Generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my house. I love turning the lights on and off, the Christmas tree on and off as well as the ability to do all of what I just mentioned without being at home (thru Alexa App). These units are ingenious, I don't know why I waited so long to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use as an alarm clock for our high school son. It's been awesome. It reminds him each night when it's time for bed and when to get up. Helps with studying and provides background music for studying. Great sound and flexibility..so much more than a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for every household.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love to come home and ask Alexa play.... music, tell me a joke, weather, etc. She is great has endless capabilities. Just love everything about. I want to purchase "light on" capability. Love ready monthly reminders about Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start creating a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo has been great so far and has been very useful. Response time is quick and does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa is great. I love it. It helps out a lot because of the voice activation. Hands free service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved 2nd generation... improved speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved speakers... Alexa provides excellent sound in music. If you want to spent a mid-range cost... this alexa is for you. However, if you plan to add light or any other home skills... to add a hue is approx. $50 or more. So, if planning to add any home skills, just invest in the echo plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having the greatest time with my new “toy”! Very, very happy with my choice to make the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Echo for everything. I just ask Alexa for help and she does it. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and great service. I only go to Best But for my product buying and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and easy to use Amazon Echo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Echo products. I have a couple of these Echo and a few of the Dot products and love them all. Great sound. Use this one in my pool house to listen to music on Sirius XM in the summer. Really works out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a gift but also have one. Has very good sound and enjoying using it for the daily weather forecasts and news updates. All the available games are a plus and enjoyable to play. More music available with a Amazon Prime account and well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart homes deserve a smart product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off with an echo dot, which I like, but I was able to upgrade to the Echo over the holidays when there were some really good deals on them. I am most impressed with the sound quality from the speaker. It fills up our living room and dining room with great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thank you gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these to give as a thank you for referring me to clients that want to buy or sell a home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these so we decided to buy for HS Grandkids. Love the easy set up and use. Entertaining

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PRODUCT WORKING OUT FEATURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enroll in coverage now. If your "Results" say you’re eligible to buy a Marketplace plan, February 18, 2018 is the last day to choose one. Visit HealthCare.gov to compare plans side by side, or call the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm getting this Echo as a Christmas present for my kids. They are going to love listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was somewhat skeptical of purchasing this, but after I got it home, I’m in love with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a week. Easy to use and easy to program. Plays music and speakers are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my Amazon Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about a cylinder which has invaded our hearts and homes, ask almost any question, and Alexa is sure to have an answer! "She" can also turn on and off my HUE Lights! With the help of IOT, Alexa can control my TV and XBOX! Welcome to the 21st Century!

    I would recommend this to a friend