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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this and I am very excited to be able to enjoy by the pool this summer and not have to get out to change the station or to answer the phone, I also love that I can put on a timer for when I have to leave my furbabies alone so they can jam out to pass the time LOL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little gadget. Word of advice, it’s knly amazing if you actually have a plan to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the original version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting into the Amazon Alexa craze, but this is certainly a better profile than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wishing I bought it sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the amazon echo for my son. He loves it. Alexa is so user friendly. Technology is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impresive sound clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, would recommend it to others, since I am a snowbird hope it will work in Canada

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Alexa, my daughter does too, so much so I purchased the Dot for her bedroom for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great first step in making our home a smart home. The kids loving asking her questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it! Use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We seem to play a lot more music now than before & love that feature. We have also used Alexa as a timer...no more burned food! Haven't had it long enough to discover all the features. We have since ordered the Echo Dot 3rd Generation for up stairs. You will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really enjoy this item. We love the daily trivia questions. The speaker is good quality or you can connect to your own speakers. We tried several different ways to control our Samsung TV with our voices but it just isn't possible yet. We were able to connect to our new Sony TV but it's sluggish abs more of a novelty and not very practical for daily use. Sometimes the interaction with alexa is a little frustrating but still well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Intro to Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this as speaker for my office as well as an into to the Amazon Alexa family. It’s a great speaker for starters, and I’ve only tinkered with the skills and automation. Now I’ve purchased a couple Dots for the house to work with my Bose system and Hue lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good smart speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for a friend during a promotion. Not only saved money, but was a great buy as a gift. My friend was interested in getting one of these. Was excited upon receiving this as gift. Really nice connectivity with decent sounds quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly better than the first generation. Easy set up to WiFi responds well to voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get by without our Alexa! We use it as an alarm clock, juke box, trivia questions, weather and much more. Set it up to make and answer phone calls which eliminated the need for an extension phone in the room where she resides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup and Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up, and works great. It takes some time to learn how to ask questions, but after a while it gets simple. Many of the more advanced features will require linking your accounts. Also, if you don't have a music service, you will need on.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an Echo Dot as a Christmas gift and loved it so much I bought the Echo to have in my living room. The volume is great I can hear it all over the house, all three levels! I know it has so many more options that I haven't even used yet, just need to work with it some more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product at home and love it, but needed something to help with both protecting sound privacy in offices at work, and also to provide background music for social events we hold there. The Echo is the perfect solution, super cool, and everyone loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Google Home, and wasn’t really thrilled about it. I decided to try the Amazon echo instead, because I do all my music playing through the Amazon prime app. This is much better for me and have liked it better than the Google product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my home with en Echo Dot and super happy with my decision to upgrade to an Echo for the sound quality and voice recognition. The main level of my house is one open floor plan and the single Echo works great from almost anywhere and the Dot’s work great for the bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like i expected it to. I have family that already has one in their home which i was surprised at how much sound that little speaker pumps out. Playing around with theirs convinced me to buy one of my own. Love it so far, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good value in a Smart speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Gen Echo improves on sound and is more compact than Gen-1. Also with better microphones.

    I would recommend this to a friend