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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound the, way it reacts and slows us to use the remote options in the house and in the bed rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great useful tool for any household. From music to jokes to weather and current events.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent PRODUCT!!!! WOW! I love my new Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend for her Birthday. It was her 34th Birthday and she absolutely loves it. I would highly recommend this product to anyone looking for an Amazon Echo! The silver color is so nice too. Excellent sound quality for Spotify music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my ex wife for a house warming present. I have them in my house and love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this and we purchased it and he absolutely loves it. Its like having a servant:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first tech purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive about getting a Smart Speaker with Alexa. However, I am really enjoying my purchase. I also purchase the smart plug and plugged in a lamp. My kids get a kick out of saying "Alexa, turn on the light". Don't regret this purchase at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neighbors loved the gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my neighbor. They love Alexa and are constantly finding new ways to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the many features on this product. The Echo is fun to play around with the fun facts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys his echo dot and I enjoy my echo as well. Prices could have been better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hairdresser has a couple in his salon and really liked it. Bought one for me apartment livingroom and it is perfect and speakers are good. No complaints other than I have her close to the tv and she can be a little nosey..lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7 Echo dots last Christmas as gifts. They had a great purchase program at the time and I think It was buy 5 get 2 free. Crazy. Wanted to upgrade this year for myself and purchased this Echo 2nd Gen for 49.95. Original cost of 79.95. Could not pass that up. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun, and very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use and informative. Lots of features and great speakers and Bluetooth works well too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Didn't know I'd like it so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Android person not an apple person. So this is actually the first "Alexa" item I've ever gotten. Wow has it cut back on my tv watching! Alexa reads books to me and plays my playlist (or whatever type of Christmas music I want to hear). Love this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is awesome. Great looking in my room and functunal. Only con is that its not portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I got the Echo sort of as a "fun" thing to have around the house. But, Echo is now a daily part of our lives. We use it for weather reports, to set timers, to set reminders, and so much more. We are really enjoying having "Alexa" in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Alexa near the kitchen to add groceries to my shopping lists, listen to music, turn off my TV in the other room and control my exterior lights with only my voice. The Echo comes in useful every day and is one of my favorite purchases in the last couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Alexa. I prefer the first generation version as I like that you can simply turn the top to adjust the volume instead of pushing the plus and minus buttons. Better/easier to fine tune the volume with the rotating top. Otherwise, all is well. Love Alexa!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, Alexa is awesome. I am already planing to purchase outlet plugs for all my lamps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa! Every morning I ask her the weather and I use her to make grocery lists etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon echo is great. I tried Google home and it wasn't nearly as interactive as Alexa.

    I would recommend this to a friend