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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,074 reviews
  • Rated 5 out of 5 stars

    Alexa Echo 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device nice addition to my home will be adding other items that Alexa can control

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon - Echo (2nd generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free item when I purchased a Hue Starter kit. I honestly had no idea how much myself and the family would actually use this. I will be purchasing a few Echo Dots and maybe even one of the newer Echo Plus and Echo subs for other areas of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being new to Alexa and home gadgets she can control, my review is fresh. It's a good sounding speaker I can't fully test out in an apt. Cons: They boast 10,000 skills when in reality it's anyone's creation that may or may not, work. Finding a skill on the app could use some catagorization at the very least. All in all, happy with the purchase, especially with the half off sale price I got it for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bonus Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as part of a promotion for buying our kitchen appliances. We already have Alexa Echo’s and Dot’s throughout our house so we were already familiar with how to set it up. Always nice to upgrade a Dot to an Echo for the better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the original echo has better sound this second generation is a lot better overall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Echo device. Delivers decent sound. Connected with my existing smart devices with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from an Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my bedroom to replace an Echo and I must say this is so much better. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outfitted the whole house in one fell swoop. Two of these, one spot and one show (office and living room respectively) thinking about maybe another little one or two. Love playing music throughout the house. It’s like I live in some swanky place now :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device, even for young kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our family thinking only my teenagers would use it however I’ve learned my 7 yr old uses it the most. The fact that she can ask the weather every morning and have it read to her when she wants is wonderful! Highly recommend even for little kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. My daughter really like this - it has good sound quality and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to place to find out answers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a new family member who is brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite some of the AI limitations on commands this device has been great. Sound quality is excellent both in loudness and bass (it’s not a sub of course). Excited to continue to hook up more devices, smart plug and fire tv has spoiled us with hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love The Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great addition to our office. We linked it to our Pandora and can easily tell her, "Alexa, Pandora..." and give her our preferred channel. It has a nice, quality sound and can even be told to adjust volume without having to be near the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Alexa. Bought it to replace our original. The newer style and color works better in our kitchen and is hooked up to our built/in speaker system on the the 1st floor. We moved the original white Alexa to our master bathroom. We enjoy both of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product can be used in so many ways. Any question, music get the weather. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful gift for any and everyone. This year I’m sending a few of theses out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purshased it for my daughter she loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one for Christmas last year and my daughter wanted to get one for her husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I was wowed by the sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to my purchase of this I had an Echo dot and an Echo Spot. The sound quality on those devices isn't horrible, but not amazing. I purchased this to go in my den/game room, and am amazed by the sound quality when playing background music. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughters and absolutely love it!! They use it everyday for the weather to know what to wear for school and play their favorite music when getting ready for school and it helps them with tough questions for school!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had one in our home for nearly a year and it still gets used daily. Very cool tech.

    I would recommend this to a friend