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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave some as gifts and have myself. Really enjoy using this product. Everyone has enjoyed their item at their home with calling to say how much the family uses the Alexa . Easy to set up and the store has been very helpful with any of my questions and online help

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a voice assistant for other smart home devices and as a portable music player. Ended up subscribing to amazon music for echo unlimited for an extra 4 bucks a month, but it contains almost every song I can think of( missing T-Ride’sBack door Romeo)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for family. Love it for at home and use It with other home automation with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as appearance it is very nice I could tell you more after my wife unwraps it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your virtual assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this as s gift for my nephew and it was a great hit not just with him but with my 2 boys as well. We had so much fun as a family asking soooooo many questions, asking her to play songs, news and even asking her to tell jokes!!!!! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I read about and more.all the reviews were correct. Made right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa and all things Alexa. This product is perfect for our home and our kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than our Google Home......most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of asking for weather reports and some health questions - the Echo is superior to our Google Home. Along with our Amazon Prime Music it performs nearly flawlessly. The sound quality is demonstrably richer and deeper than Google. Liked it so much we bought an Echo Dot for my home office. The fiance' is not a fan of me popping in via "Drop In" when we are both working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy new talker who doesn’t argue with you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haha! I bought this for myself and my family wanted one so I gave it to them for Christmas. It took awhile for them to decide who was going to set it up, but they did it! It is so nice to just ask for music to come on and magic! It plays! Love this new toy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Echo unit, got the FireTV Cube, Echo Show and the Echo Dot. Now I don't have to yell out loud across the room. Easy to set up and easier to use. I prefer Amazon Echo product over Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in time for Christmas! This is the perfect gift for our home! Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What everyone Needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your life easier at home. Use your voice to set timers, add items to lists, and create calendar events and reminders. You can also check the news, weather, or traffic. Ask for sports scores, movie showtimes, restaurant hours, or information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 4 out of 5 stars

    Love how it does whatever i want :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to ask questions. What's the temperature? Please play The Beatles :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is our new BFF. We have her in the bathroom. She gives us the news, weather, schedule for the day. She has even told my husband he needs to tell me he loves me himself. I love throwing names at her and hearing an awesome selection of my favorite artists.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the echo Dot. Actually got it as a gift. Really like the Dot but I wanted a louder and a more bass sound. The Echo does both and I couldn’t be happier with the sound quality from such a small device. Alexa is awesome also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cool, but how to put it to good use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good speaker, setup was easy, Alexa works fine. Just how do you make good use of this, I hooked it up to our Lux Geo thermostat, so I can tell it to heat or cool the house, but I can also do this from my phone, so I am just not so sure about the use cases. We do like it to play music (we have Amazon prime) and to play NPR news in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be buying another as the speaker capabilities with the dot just are not enough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is a great speaker. It plays loud with no distortion. It has great bass it’s very clear. Very fashionable. You won’t believe the sound that comes out of it. Works very very well I would highly recommend it you won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Great volume and utility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo has a great volume speaker. I can have it in my living room, and turn it up enough to hear in all adjacent rooms. Great for playing music while cooking. Alexa also does a good job of only one device replying, and I rarely have to repeat a command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last year during Black Friday deals. Waited a bit before giving my opinion on this review. Gotta say that it is definitely worth it. Even the wife was impressed. We have it set up in the kitchen and Alexa can even assist with recipes.

    I would recommend this to a friend