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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds a lot better than the smaller echo dot. We use this in our living room and it works well for voice control of our smart home devices, playing music, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I love that I can tell Alexa to play a song, set an alarm, and play games. I haven't set up anything else in the house yet, i plan to set up the lights with Alexa so I can tell her to turn the lights off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveit perfect gift for my daughter . I bought the extra adapter also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool! Understand it and put it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do so many things. Personal assistant capabilities are limitless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device to own. Need to make sure you have enough plug in adapters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device! Works and sounds great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to update my daughter's Echo dot in her room. Wanted something that could work as a better Bluetooth speaker. This does the trick. Perfect for her room, and not expensive at all. Very happy with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I would recommend to a friend!!! I even bought a dot also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my inlaws...we have the 1st generation and enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker to move from room to room with or pack when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking forward to giving this as a gift. I love the one I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for a family member. Best Buy had such a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were almost last to integrate a smart home device but were so glad we did. It's so convenient. Works our Fire TV with ease and we really like the features of Alexa. Great purchase and sounds excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have several!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, great purchase, great product! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these forever. So glad we purchased. So much fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, easy to use, easy to connect to other similar devices. The sound quality is great for a small speaker. The small one (dot) has horrible sound quality. I would Spend the extra money and buy this over the dot any day!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family owns one of these. We love that you can have music playing in every room in the house at one time. Also, the intercom works great to call a kid from upstairs down to dinner instead of yelling ha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use my alexa every day. I hooked her up to my lights and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everything it works great. My kids love it. We bought two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this multipurpose device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa is a perfect gift for any family member. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the next generation seems bullet proof with more things coming.

    I would recommend this to a friend