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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,074 reviews
  • Rated 5 out of 5 stars

    Great, Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item I would recommend this item to some one else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved mine, bought the next generation model for my daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes a bit of setting up, but then great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 12 year old in the house to help set up all of these tech devices but, once you get it up and running its great all the things it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did not have The echo first generation to compare to I found 2nd generation had extremely good sound I was very impressed with the quality and music quality. I plan to control items in the house in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Multi-use wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has so many great uses from playing music, telling jokes and helping us keep up with our grocery list. The speaker has better quality than we expected and is great for playing music around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acho one of the best connected home products money can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this Echo to my existing one for additional coverage in my home. Use it every day! Ran into difficulties setting up as it appears it was not compatible with 5G - set it up as 2.5G and now works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using Echo It answers most questions we ask it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Useful but unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically only use this device for playing music, checking the weather and random trivia related questions. I find it unpredictable that sometimes it "wakes up" when I use a word that sounds similar to Alexa. I also find it completely unresponsive on many occassions. I do not find a whole lot of benefit in having one of these devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Alexa echo and want to buy the dot for my bedroom. I like the fact that I can tell Alexa my shopping list and I can pull it up on my cell. I can listen to music and phone a friend using Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo, I pair Alexa with my alarm, music Tv. And if I have a question I ask away and 95% of the time I get my answer. Just a great all around house hold gadget that does most everything in my smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as Christmas gift for my parents. They love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Amazon Echo, plays music when asked. Reminds us to take out garbage, etc. Gives us almost any information we ask for. Use it for my grocery list and reminders. Even turns on light when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this Echo. We had the dot previously

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sleek and pretty cool and fits right in to the area. has all kinds of skills it be nice if they all had built in hubs and equalizer function. Supposedly it does have a hidden one but cant really say it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I control all of my home's lighting and appliances via Alexa! (Insteon devices) Just speak the command and it's done. I couldn't be happier with this device. The sound is great. The color fits nicely with my furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool item. Would definitely recommend this to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait for my daughter to open this gift at Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for parents and sister they loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We are enjoying the convenience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is everything we hoped it would be. We use it to play all kinds of music and to answer any questions that come up. I know it will do a lot more but we are experimenting with this right now.

    I would recommend this to a friend