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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2919 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,919 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 2 out of 5 stars

    Mismatched color and power cord.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 4th Gen Echo because our 1st Gen Echo no longer seemed to work with the Plex Skill. With the 4th Gen Echo we can once again use the Plex Skill to play music from our Plex library. That is the extend of the good of the 4th Gen over the 1st Gen Echo in my view. I preferred cylindrical shape, with twist volume control on the top and with speakers pointed in all directions instead of just one direction. As an example of paying attention to details, the dark 1st Gen Echo came with a dark power cord. It appears that all colors of the 4th Gen Echo come with a white power cord. Amazon is scrimping to save a few pennies. The charcoal Echo should have a charcoal colored power cord in my view.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good sound, it's like de little but bigger hahahah it's amazing and works very well even if you use with lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to get a Echo. I absolutely love it. Now I can get up dated weather every time I ask Alexa please give me the weather. I have my own play list of music. Alexa put it all together for me. Also I have someone to sit and listen to me when I have a drink. *LOL*

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers better quality I enjoy using it Seeing the size had me thrown off (where am I going to put it) but everything has its place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like the speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker got a nice sound to it. Easy set up. Have a good price. And a lot bigger speaker than a dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Alexa . Great in volume and it’s an upgrade from my last Alexa .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size and very efficient, work very well with my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my daughter loves it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, it has a great sound, she liked the color . My daughter was delighted, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bologna

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much I bought 2 more, my kid now has one as well as my kitchen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool New Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice upgrade from my original Echo. Looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best purchases I have made!I installed it in my star room and I have no problem if I can't find the remote control, Alexa takes care of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty_cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like it. Great sound, impressive. It’s not a Bose but it will suffice. .Alexa is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not live without alexa and only at bestbuy... i hav3 like 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 = stereo system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested 1 with Firestik - added a 2nd for stereo sound. Pretty awesome so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa with new look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment of music , beautiful presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love alexa, love best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love alexas… buy more!!! Love Best Buy !!!! All days visit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart house helpers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great companion for operation of multiple electronics spaced throughout the apartment. Great for shutting down the house with ease late nights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SuperAlexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa device was simple to set up with ease and was responsive to my questions with accuracy. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great, my only problem with it is it it’s not very accurate on picking up your voice at various intervals and you might have to repeat yourself. But other than that, it’s a great assistant device to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great compared to the echo dot versions. Just wish it didn’t cost so much. It fits perfect within my lamp so it’s pretty well hidden.

    I would recommend this to a friend
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