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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,929 reviews
  • Rated 1 out of 5 stars

    Open box sent by BestBuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy sent an Open box , probably item was used. I didnt Buy a used Smart echo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    New Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start enjoying your favorite music and the sound is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is amazingly loud. It fills the whole room with its sound and even the bass is great as well. You will be happy with this product in your room, living room, and any other place you have in mind. Trust me!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    AMAZING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is amazingly loud. It fills the whole room with its sound and even the bass is great as well. You will be happy with this product in your room, living room, and any other place you have in mind. Trust me!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound & Smart Home Control in One Stylis

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo (4th Gen) completely upgraded my smart home experience. The sound quality is surprisingly rich and deep for its size—perfect for music, audiobooks, and podcasts. The built-in smart home hub seamlessly connected to my lights and plugs, making voice control super convenient. Alexa is more responsive than ever, and the setup took less than five minutes. I also appreciate the modern spherical design—it blends in well with my room decor. For $99, it’s well worth it if you’re looking to enhance both audio and automation in your home. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome home necessity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I’ve had plenty of smart home voice assist products. I went to the store and saw this item as part of a black friday deal. Honestly, at first I wasnt impressed by looking at in store but couldnt walk away from the price. I grabbed one, and kid you not after one hour- I rushed back to best buy and purchased two more, including the kids edition. My family enjoys it. The echo blew me away, the speakers are pretty loud, it puts my soundbar to shame. Alexa is speedy with demands or questions. My kids are enjoying it more than myself. I also was able to score the bluetooth smart bulb as part of a bundle, connection and setup were easy. Im enjoying the colors, really gives a fun vibe to the bedroom. I also love that you can use them as intercoms , perfect for when the kids are noisey in their playroom. Buy it!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade from 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Amazon Echo 4th Gen, and I am thoroughly impressed! The sound quality is outstanding, with rich bass and crisp highs that fill the room beautifully. Setting it up was a breeze, and Alexa is more responsive than ever. I love the sleek, modern design that fits perfectly into my home décor. The smart home integration is seamless, making it effortless to control my lights, thermostat, and more with just my voice. Overall, it's an excellent upgrade—highly recommended for anyone looking to enhance their smart home experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work well, great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound from a small device works well. The built-in hub to some extent has limited functionality, but does work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Perfect Size, Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo (4th Gen) is a must buy for your household. It keeps everything together. The size is perfect and the sound quality is great,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Newer and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good sale so I felt compelled to upgrade from a Gen 2 Echo. It immediately does feel faster and the design I prefer to the cannister look. The sounds is worlds better. I dont use it combo'd in a speaker system or its eero extension capabilities but it does have those features as well. If you are in the Amazon eco system and at all want better sound, speed or even just prefer its appearance.... Its a solid upgrade especially when its on sale. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Big sound, little package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a high end Sonos that won't connect to new WiFi. This little ball sounds waaaay bigger than what seems possible for its size. And it looks like a piece of art

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Echo 4th gen is definitely a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a 5th generation Echo Dot, which I have liked for many months. Streaming music to the Dot was very satisfactory, especially considering its size. One of the Dot's pluses is its digital display, for time and temperature etc. I had been curious about the Echo 4th gen for quite a while, reading many YouTube and user reviews. I decided to order a black Echo 4th gen, although I had been waiting to see if there was an Echo 5th gen, hoping it might have a digital display, like the Dot's. No new Echo 5th generation was announced. The Echo 4th gen never ceases to amaze me! I have two costly audio systems in my office for serious listening times. I have to admit that, although the Echo 4th gen really doesn't match the other audio systems, it certainly more than satisfies for casual listening. I find myself turning to the Echo 4 more often than my other systems as audio quality is VERY good, great bass as compared to the Dot and definitely more room filling sound, without the hassles of needing to turn multiple pieces of equipment on, to listen. No clock but I bought a big round 14" clock to hang above my computer monitor, which I really enjoy! The Echo 4th gen is definitely a winner and I can't underestimate all the things it can do! A great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so crisp and clear! The aerodynamic shape is so cool - my son loved it! Very easy to sync with my internet. Perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, I love it for my room can be loud enough to blast my song across the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4th Gen Alexa has great sound quality, and looks good in my living area. I purchased it to replace an older model, and am not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Awesome speaker and Alexa communications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker and Alexa communications. Great looking and a lot of sound from such a small device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Echo ever – the 4th Gen is actually a legit s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every Echo since the first gen, and the 4th Gen with premium sound is on another level. The audio is shockingly good for its size – deep bass, clear mids, and it easily fills my 25 m² living room with music (Spotify, Apple Music, Amazon Music HD all sound fantastic). Compared to my old Echo Dot, this thing is night and day. Alexa is faster and smarter than ever: turns on lights, controls my TV, checks the weather, sets timers while I cook… everything just works. The built-in Zigbee hub means I didn’t need an extra dongle for my Philips Hue and IKEA bulbs. Privacy mic-off button + the fact it processes most commands locally now gives me peace of mind. I use it daily for music, alarms, routines, and even as a cheap intercom between rooms. At this price it’s an absolute steal. If you’re still on 2nd/3rd gen or a Dot, upgrade – you won’t believe the difference in sound quality. 100% recommended. Already bought a second one for the bedroom. Thanks Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size

    Rated 5 out of 5 stars

    Nice, looking easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to use easy to set up a real space saver very decorative looks smart in the room

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    An all around great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how something so small could sound that good. The bass is surprisingly deep and you can feel the beat. I have a first gen echo in my living room and a dot in my bedroom. The sound from the dot ìs too tinny for my taste so when a 4th gen echo went on sale i decided to buy it. Glad I did because not only is the sound way better but the device seems faster and smarter. The setup was fast, easy and flawless. If you can buy one do it, you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Super easy to setup. Technically challenged individuals would feel like an IT genius setting this up! If you’re thinking about it… do ittt!!!

    I would recommend this to a friend