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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 31,087 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Addition to Alexa Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my children's bed room. Great way to communicate, set alarms, listen to music, etc... all for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decided to give it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the BOSE shelf sound system, Best Buy was offering a deal with ECHO as a bundle deal. I decided; why not? The Bose system was $599...bundled with the ECHO DOT, it was $614. I was only charged $15 for the dot. That's a savings of $35. If this bundle had not been available, I would have never purchased the Echo Dot. Now that I've had the opportunity to give it a test run, I can safely say that I will soon be upgrading to the latest Amazon Echo device. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The alexa DOT is not just a toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my DOT, setup was easy. Answer my cell phone, make lists for everything, Get my messages and I'm just starting.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Works like Alexa. Speaker isn't as good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for rooms in the house that don't need a full size speaker (laundry, garage, etc). The little kids like playing with it and it is inexpensive so I don't have to worry about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous product. Easy to use. Fun. Helpful. It makes calls, tells me the news, plays music. Makes a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great Little Household Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife and she loves it. Hooked right up to our WIFI with no problems. Gets the answers or songs very quickly. So far, so good. Easy to use and the Amazon Echo music deal is great, very cheap to hear lots of songs. We have it hooked up to our Bose Mini Speaker and it sounds great. Can beat the price either. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lists and timers a breeze. Need to find quick recipe for dinner with Alexia they are right at the tip of your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if you have Amazon Prime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift given to me and it works great for checking the weather,time, playing some music, and setting alarms but you can not fully appreciate all the dot has to offer unless you are a Prime member..then u can unlock the full potential with all the streaming music from prime and voice ordering on amazon. You can voice order on amazon without prime and the dot will place it in your shopping cart but you still have to go online with a device and complete the order.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Its small an inconspicuous, and the speakers are plenty fine for a smaller apartment like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to compliment my other Amazon products. Great purchase to add to my home. Sound is great! Very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my seven year old nephew who immediately got it set up and working. Easy to use and great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product lots of fun Setting up to turn on the lights in my sons Room to waking up in the morning to go to school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is a great way to get Alexa for less money especially if you already have a Bluetooth speaker as the echo dot will pair with it. The volume from the echo dot is fine for most things but for music it's only ok. I love the fact this works with my Wemo lights & switches. I highly recommend if you have wemo or hue lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the echo for a while now and have really enjoyed it. We have it in the family room and at night when we are done watching TV we just ask Alexa to turn off the lights and head out. Speaking of watching TV, we have it hooked up to our Logitech Harmony. When we are going to the family room and have our hands full (snacks and drinks) we just ask Alexa to turn on the TV and it turns on my TV, DVR, and Receiver all at one so it saves some time and is also pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great functionality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a while ago for an aunt because I got one for myself before. The sound isnt going to blow you away or anything, but it's super convenient for a kitchen counter because it's small and unnoticeable, very cheap, and gives you all the functionality of amazon alexa devices (which are great).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the Echo Dot was easy to setup and is both easy and fun to use. Table space was at a premium in the room and the Dot delivered with its small footprint. Alexa helps us complete many tasks throughout the day such as managing grocery lists, timers and alarms, news and listening to music to name but a few. We're very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget! Easy setup and works flawlessly with the TP-Link plug that was bundled with it over Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and Easy Way Into the Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget lets me talk to it and control my music on Pandora, Amazon Prime Music and local radio stations. It also lets me turn on the Christmas tree by voice with compatible smart outlet. I have gotten a lot of light switches, a Nest thermostat and smart outlets, along with 3 Echo devices for my house. So far, the only limitation is that when my internet is out, it is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Pint Size Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything the full sized Echo does. Great for a smaller room, or even the garage. Can’t beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Anazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale with the fire stick. What a steel love it. Can not believe what it does learning something every day

    I would recommend this to a friend