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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 31,087 reviews
  • Rated 5 out of 5 stars

    Great for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my uncle so he could make calls if he needed help.. He spends more time listening to music and playing voice games then making calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great understand and listen very well great for music and alarms

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mostly for music. Pretty good sound.and easy to pair with Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything the full size ones but takes up less space and costs much less.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the smallest and cheapest Alexa. And it doesn't sound bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the accessibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ease of use is, great. I will be purchasing more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe this device can respond to my requests as fast as it does. We will be getting more for it to communicate with, probably one with screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great starter item. Will upgrade to full size as I did not know how small it was going to be, but speaker is louder than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy to have around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I integrate more items in the house as part of our smart home network I find it useful to have these around the house to activate devices for me. Even though the speaker isn't as robust as the full fledged Echo, it still gets the job done when I have it play music to put our daughter to sleep. I like the idea of being able to upgrade the sound quality by plugging in a speaker to it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot does what I need it to do. In addition, it adds some functionality to my Sonos ONE speakers since the echo dot speakers are really bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE MY AMAZON ECHO DOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 of these devices and love them. I connect one of them to my portable bluetooth speaker that I keep in my bathroom for shower singing. : ) Easy to use, Easy to Setup, just make sure you ask the questions or use the features with the exact text required. I recommend you google: Alexa Commands until you get familiar on how to ask Alexa for perform certain tasks and skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome@

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is great, although the sound independently is not that great. You will definitely want to get an external device with more punch sound wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should have one, my wife useually hates when I bring electronics home but she even loves the dot. Used it for cooking and as a timer daily.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Easy way to listen to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect this echo dot to either my Bluetooth JBL speaker or to my home entertainment system using a Bluetooth receiver. I can listen to Amazon music or most any radio station using Iheart app. Also can control my Nest thermostats and my Harmony remote to turn tv on or off or to adjust TV volume. Other harmony functions don't work so well. Can ask echo the weather and news too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied but she could learn more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Chromecast audio I was not even thinking about echo dot but when I noticed that I could stream Pandora and Spotify I decided going to the echo. Then I turned off my Cozi app and installed Todoist to manage my lists and tasks. Turned out to be pretty handy and kids loved talking with Alexa. Only complaint I have is that Alexa needs to learn more. Many times we ask something that she doesn't know. I will wait for another sale and get a couple more so that I can also use the drop in feature around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my six year old granddaughter. She listens to music and audio books, along with playing games. She said it’s the best present ever!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great alternative to Amazon Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to Amazon Alexa. The big difference between the Dot and this is the size of the speaker. If you are interested in full room sound get the Alexa. Otherwise they will both perform exactly the same. I have the Dot in the bedroom and Alexa in the kitchen and can speak to it from the family room. It functions well and is small and inconspicuous. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start to a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned! You will love it and want more. Easy set up. Easy use. Easy integration with other smart products. Unbelievable value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything it claims to be and more. It is the second one I have purchased and I’m considering buying a third one. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, doesn’t take up much space and sounds great !

    I would recommend this to a friend
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