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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Alexa in my home. I recommend this as a gift for yourself or anybody really. She is fun to play with and very useful for information and home automation. Best purchase i have made in a very long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful addition to numerous rooms in our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa is helpful as a reliable alarm clock, an at home dJay when we want to hear music, and a comfort to have in numerous rooms in case of a fall and we have to reach out for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that does everything we need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son so we can all connect with our Amazon devices. Love playing games and music. Can remind kids to do their homework and chores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great gadget to have! Fun and entertaining!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luv you can play all Alexa devices simultaneously!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift for Elderly Parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for Elderly parents and they are just amazed what they can do with it. They love asking questions and getting responses without having to get on a computer. They like Joke of the day!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Echo's around the house. I like being able to ask questions and get a response without having to go to my iPad, Mac or iPhone. It is very helpful in adding to our shopping list, playing music, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with how well this unit functions..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already reviewed the white version to this, and since they're both the same I love them both.... Both very easy to use and control, just would recommend getting a bluetooth speaker if you plan on listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal For Small Rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to put in the kitchen, or bathroom if you want a little something to play music and quick questions to answer. Love that it'll leave messages of delivered products. Great price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to have in every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was cost effective and easy to setup, and is very expandable . Looking into the 2 gen versions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in my office. Love the fact I can get answers to questions I need and to be able to drop in downstairs for someone instead of yelling to talk. Also nice to be able to play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The "A" in "Alexa" is for Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Alexa! I purchased this for my mom for her birthday and she didn't know how to act! We was up til almost 2 a.m. playing with Alexa. She is an excellent addition to your network and your family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Google Home..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this way better than googles version. The sound quality could be better, but hey it does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant go wrong with the echo dot, connects to all my smart home stuff easy and all my speakers for playing music, the built in speaker is a little lacking but just BT it to a better speaker :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is a fun and functional "gadget"! In addition to the functions of getting weather, news and your calendar events, you can play games, make shopping lists and listen to music. All with just your voice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to add a 2nd unit on another floor, mostly to expand home automation control - lights, alarms, etc. Of course, also getting used for weather, spelling, etc. Easy to set up and works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter to smart home technology. The Alexa voice recognition does not work. Anybody can control it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great compact version of the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so Alexa can't answer everything but so far I've asked the same questions to Siri and Alexa and get better answers from Alexa. Looking forward to growing my home automation system now. Volume is pretty lacking but that's to be expected. Great if you don't need to be loud or you plan to use external speakers.

    I would recommend this to a friend