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Customer Ratings & Reviews

Amazon - Echo Dot (3rd Gen) - Smart Speaker with Alexa - Charcoal-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 10122 reviews

98%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 44 Reviews
  • Rating: 2 out of 5 stars

    Just a tool for them to make more sales

    Posted
    EdzLegend
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can't complain too much because I got it for free with a purchase of Blink security cameras. I would like the echo dot to be able to play the sound of youtube videos. Why? because youtube is free. I'm not going to join amazon music when the web is has loads of places to play free music. I had a hard time getting it setup with my wifi because it only receives 2400ghz and my network is both 5ghz. So I had to create separate SSID's to get it to connect. Right now I use it for iheart radio which is ok and occasionally an alarm. I wouldn't buy one but I'm well aware of Corporations putting out stuff that require more money to do anything.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good, Cheap speaker

    Posted
    mugs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The echo dots are very affordable and give you access to a lot of services and features in the amazon ecosystem as well as other ecosystems (Apple Music, smart plugs). I also like the fact that the echo dots have an external AUX port so you can easily plug these into better quality speakers. I returned this because I recently took a look at the privacy aspect of putting a monitoring device in my home. I opted to buy an Apple HomePod because of the way they handle data requests.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Problems

    Posted
    Tray
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a 2nd generation that I had no problems with. Ever since I got the 3rd generation it’s been nothing but problems. Since I put this in my home all of my devices will not connect to the internet with the exception of the 3rd generation DOT. I also noticed that the DOT was listening even when the “wake” word wasn’t being used I don’t trust it and for now neither the 2nd or 3rd generation are heing used in my home....not sure that I will use them again. I more than likely will return them both

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No security on these little Echos

    Posted
    Lvbestbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does not have an option to connect to a WPA2 wireless network. Anyone with a Bluetooth connection can also hook to them without your knowledge. I had a neighbor who kept connecting their phone to my first/second gen Dot via the bluetooth and this 3nd gen appears to have the same issue. I did not have that issue with the regular size Echo. Stick with the regular Echos if you want an Echo. Their security is much better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Wave of the future

    Posted
    Hunt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Speaker on the 3rd gen remains fairly basic however to be able to tap into AI through Alexa is great. The app feature comes in handy to set up grocery, to do, and shopping list. Alexa actual has is great if your news junky also reminders, calendar events, music and audible books. Not to mention the ease of ordering products directly from amazon. The set up is pretty easy on the echo to your apple phone. I would say for 25 bucks buy it .

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Very underwhelmed

    Posted
    Tate
    • Verified PurchaserVerified Purchase

    I’ve been a huge fan of the Amazon echo products. We have seven in our house. Picked up the new generation 3., was hoping to hear better sound, but honestly. It sounds really muddy like someone has a blanket over the speaker. Also find it to be very slow to react at times. It misunderstands me more than the other echoes. Very disappointed, because I was looking forward to having one after reading Amazon‘s sales pitch about it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    OK for simple requests

    Posted
    BronxBob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was a Christmas gift. It takes a while to recognize your voice. It’s good for simple requests: What’s the temperature in —-?, with smart plug, “Turn on the lights”. Beyond that the response usually is “Umm, I don’t know that.” It seems to have the same hearing problem that SIRI often experiences. It can be an absolutely quiet room and it doesn’t give the expected answer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Eh, needs improvement

    Posted
    Kmahaj2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted to LOVE this. I had ordered it a long time ago and when I finally received it, I felt like I got a defective model. The sound is super tinny, Alexa doesn’t know the answers to anything I ask, and it’s so complicated to do stuff. I only wanted to switch from google bc I’ll likely be an amazon prime member for life. But it was quite disappointing.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as great

    Posted
    Shabbir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Heard a lot about echo and thought to give a try being a google home mini user. But this didnt quite was at par. Audio is good. But alexa is not as smart as OK google. Plus it just has a limited audio song list. Whereas google will play all songs of all genre. And alexa does has hearing problems as well. Many a times it doesnt recognize you calling.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Best buy wouldn't provide it

    Posted
    Super6packbee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought ring camera and this came free for purchase. The dot wasn't available when ring was picked up. Came available 4 days later, I was out of town working and wouldn't get back until day later. They denied me the product 6 hours after closing doors previous night. Spoke with store manager and customer service and they wouldn't give it to me.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Amazon Echo

    Posted
    david1217
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazon Echo is ok depending on what you want it for,. the smart function looses its connection with HUE LIghting and WEMO Smart plugs - but all the sudden finds them., it also keeps adding extra HUE lights by it self - same room same lights or double the same bulb and its get confused so it cant do its job like i want

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok for a few days

    Posted
    Buyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Easy to set up. Useful gadget. But then, after a few days the sound went bad, breaking up, all static. Would not clear up. So it was returned. I assume I just got a bad one. I might try the Dot again, but I prefer the Echo Plus (2nd Generation). Better sound, and I like the built in smart home hub.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It’s ok

    Posted
    Logic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had it linked to my Amazon account. After having a few parties, I realized that I kept getting random things added to my watchlist. (I have some friends that think they are funny!) Having it linked to an account could give other people access to it. Overall, I prefer my Google Home.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No too useful

    Posted
    phyllis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for free with my ring bell. Need to pay extra for certain music accounts like spotify. She gives the weather and plays radio stations. Don't have it hooked up to my phone so I don't use it for phone calls. Maybe it would be more useful then. Was worth the price.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Alexa knows nothing about hockey

    Posted
    Fresh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I received this free with the purchase of a ring camera. It would probably be good if you could use it for speakerphone. It sounds pretty good for its size. I really only use it to play music for my dogs when I am away from home.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty cool, Not Apple or LG friendly

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Alexa is pretty cool in some of what she does. She cannot play music from my phone when given the direction, I can use my phone to play through her though. The apps to connect to my LG smart TV do not work well. My recommendation is based from an Apple user.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Alexa loves to sell Amazon Subscription Plans

    Posted
    JaeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you don't already subscribe to Amazon's subscription based products, then you are in for a treat. Alexa is a true salesman. It just feels like she's listening in and persuading you into buying more Amazon products.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great for a free product

    Posted
    Interesting
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was a free product with my ring purchase. Not something I would have purchased but do like the functionality of the "Alexa start my day" and reminder settings. Play with it more than I would have imagined.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    enhanced speaker still subpar

    Posted
    Firsttimer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had to return the first one. Out of the box it sounded like the speaker was blown. The second one not so bad but for the emphasis being on the enhanced speaker, in my opinion it is subpar to Google mini.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Got it when it came bundled with Ring Product

    Posted
    LudditeTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not using it as it failed to connect to my wifi after multiple attempts. Others at work said they had the same problem; they say they had to keep trying many times before it finally took.

    No, I would not recommend this to a friend